General Manage - Restaurant Point of Sale

Our client offers innovative technology solutions that help independent restaurants compete with larger players in their specialty. Backed by a well-capitalized, global parent organization, the company benefits from the stability and resources of a larger corporate structure while maintaining the agility and focus of a dedicated business unit. This unique position provides exceptional opportunities for growth, professional development, and impact. With a focus on providing modern, user-friendly systems for point-of-sale, online ordering, customer rewards, and delivery management, it enables operators to manage their operations more effectively. By leveraging powerful analytics, businesses can make data-driven decisions that improve efficiency, enhance customer experience, and drive profitability.

What You Will Do:

• Lead the overall management of the business, with full responsibility for profit and loss, day-to-day operations, and strategic growth.
• Drive sales and business development by delivering clear, confident presentations to customers and stakeholders.
• Work with leadership to plan and execute commercialization and marketing strategies, including campaigns and promotions.
• Build and maintain strong relationships with key customers to support confidence and expand opportunities.
• Identify and pursue new business opportunities to increase revenue and market share.
• Focus on sustainable growth through customer retention and acquisition efforts.
• Oversee operational improvements to increase efficiency and support scaling efforts.
• Provide technical guidance and support long-term technology strategy and product development.
• Manage and review partnerships with payment processors to ensure alignment with business objectives.
• Set clear goals, targets, and incentives for sales teams, aligned with company priorities.
• Build a culture of performance, retention, and engagement by demonstrating consistent leadership and motivation.
• Oversee financial performance, including budgeting, forecasting, KPI monitoring, and identifying risks and opportunities.
• Contribute to short- and long-term financial planning, including preparation and review of forecasts.
• Support company policies and values by handling additional duties as requested by the Group Leader.

What You Bring:

• Proven experience leading business operations with a vertical software company, with a focus on strategic growth and operational efficiency.
• Strong leadership skills with the ability to develop high-performing teams and foster a positive company culture.
• Commercial acumen and a track record of driving sales and business development success.
• Ability to oversee SaaS and on-premise technology stacks and support product strategy.
• Strong financial management skills, including budgeting, forecasting, and KPI tracking.
• Excellent communication and presentation skills, with the ability to influence and build confidence with customers and stakeholders.
• Adaptability and resilience in a dynamic, fast-paced environment.
• High ethical standards and alignment with company values.