Location: Toronto, Ontario, Canada
Job Type: Full-time, Permanent
Work Hours: 37.5 hours per week
Salary Range: $65,600 $98,400 CAD annually (based on skills, experience, and location)

About the Opportunity

DF Booking Recruitment Services works with reputable employer partners across Canada, the USA, Europe, the UK, Australia, and beyond. We help connect qualified candidates with top employers who are actively hiring.

Note: DF Booking Recruitment Services is a staffing and recruitment agency. We are not the direct employer.

Job Description

As a Systems/Application Support Specialist, you will play a key role in ensuring stability, availability, and performance of critical systems and applications. You will provide technical support, incident management, and collaborate with stakeholders to deliver high-quality IT services that align with business needs.

Key Responsibilities

• Perform controlled resolution of incidents and problems, including prioritization and escalation.

• Ensure applications/systems availability meets or exceeds service standards.

• Partner with stakeholders to schedule, package, and release new applications.

• Monitor and maintain production environments to reduce operational risk.

• Provide day-to-day support, including accurate problem identification and timely resolution.

• Deliver effective application/system support and maintain proper documentation.

• Participate in change management and ensure smooth implementation of releases.

• Collaborate with internal teams and external vendors when required.

• Support disaster recovery planning and testing.

• Adhere to compliance, security, and operational standards.

Requirements

• Undergraduate degree or Technical Certificate in IT or related field.

• 35 years of relevant experience in systems/application support.

• Strong knowledge of incident and change management processes.

• Familiarity with application monitoring, troubleshooting, and system integration.

• Ability to manage workload, prioritize effectively, and meet deadlines.

Assets

• Experience with production environment stability and performance monitoring.

• Knowledge of scripting or automation tools.

• Strong problem-solving and analytical skills.

• Previous experience supporting large-scale enterprise applications.

Compensation & Benefits

• Salary range: $65,600 $98,400 CAD annually.

• 37.5 hours per week.

• Overtime or shift premium opportunities.

• Benefits package (may include health, dental, and retirement plans).

• Ongoing training and career advancement opportunities.

Recruitment Scope

For Local Candidates

• Apply directly without consultation fees.

• Standard screening and shortlisting process applies.

For International Candidates
This recruiter also recruits international candidates for selected opportunities. Please note:

• Some positions may offer visa sponsorship; however, these opportunities are limited and involve costs.

• Before we can process your application, you must book a $50 consultation. During this session, our team will:

  • Evaluate your CV and qualifications.

  • Conduct background checks.

  • Advise on sponsorship possibilities.

  • Guide you on next steps for placement.

Airfare, accommodation, and settlement support are not included unless specified by the employer.

Application Process

• Submit your CV/resume via the DF Booking Recruitment portal.

• Local candidates will be contacted if shortlisted.

• International candidates must first book a $50 consultation [Insert Booking Link]

• Shortlisted candidates will be scheduled for interviews with our employer partners.

Apply Now
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