At DIGITALL we don't just deliver technology we deliver the future! We are explorers, knowledge-hunters, tech geeks, problem solvers and game changers who want to inspire and be inspired. Our DIGITALL people are always one step forward: working with top-notch technologies, creating innovations ahead of the market trends, sharing the passion for discovering better ways. As a human-centric organization, our teams are built on mutual respect and open communication, allowing everyone to be authentic, express ideas and unleash their potential. We are proud of our DIGITALL bright minds and never stop developing their skills to keep pushing boundaries together and do what we love. DIGITALL operates globally with a team of 1000 experts in 16 locations across 8 countries.

The role within the team is responsible for the Workplace operations in the Remote Desktop Support Team. You will work on Service requests and Incidents in direct contact with the end user in Compliance to the SLA`s. Work as part of the team or independently to implement and maintain solutions.

This is your job:

• You are experienced in implementing IT solutions.
• You bring a hands-on mentality. You are organized in planning implementation steps and align with all relevant stakeholders.
• You are a team player.

Your qualifications:

• The ideal candidate will have at least 1 year of experience with the following:
• Very good knowledge in Windows 10 / 11
• Knowledge in Printing Solutions
• Microsoft AD
• MS Entra ID
• Good knowledge from Laptops, Desktops, Smartphones, Tablets
• Experience in ITSM Tools, e.g. ServiceNow

• Nice-to-have skills:
• Knowledge of common hardware manufacturers and operating systems
• Microsoft Intune
• Windows 365
• iOS
• macOS
• Scripting (e.g., PowerShell)
• Microsoft Server
• Azure On-Premise Components

• Desired Certifications:
• The ideal candidate would have some of the following certifications:
• Microsoft 365 Certified: Modern Desktop Administrator Associate

• Languages:
• German - Upper Intermediate (B2)
• English 

Organizational information:

• All applications will be treated in strict confidentiality
• Please note that only shortlisted candidates will be invited to an interview