Guest Relationship In-Charge

Hiring: Guest Delight Manager 

Location: Hyderabad

Budget: Best In industry

Key Responsibilities:

• Customer Interaction: Engage with customers to understand their needs, preferences, and concerns.
• Problem Resolution: Efficiently handle customer complaints, inquiries, and concerns, ensuring timely and satisfactory solutions.
• Feedback Management: Collect and analyze customer feedback to identify areas for improvement and implement necessary changes.
• Team Management: Lead and motivate a team of customer service representatives to ensure exceptional service delivery.
• Process Improvement: Identify opportunities to streamline processes and enhance the overall customer experience.
• Quality Assurance: Monitor and maintain high standards of service delivery.
• Relationship Building: Foster strong relationships with customers to build loyalty and a positive brand perception.

Candidate Requirements: Min 3+ years' experience in a customer support or guest relations role)

Strong interpersonal and communication skills

Proficient in English & Hindi (written & spoken)

Quick learner with excellent decision-making and multi-tasking skills
If you are passionate about guest delight and exceptional customer experience, apply now! Contact: shravani@dishha.com / 9393969993