Quality Assurance Specialist

At Dream Home Inspection, quality is at the core of everything we do. We are seeking a detail-oriented Quality Assurance Specialist to join our fully remote U.S.-based team and help ensure our inspection services consistently meet high standards of accuracy, compliance, and reliability.

This role is ideal for professionals who thrive in a remote work environment and are passionate about quality, process improvement, and customer satisfaction.

Responsibilities:

Review home inspection reports for accuracy, completeness, and consistency

Monitor service quality and identify opportunities for improvement

Ensure compliance with company policies and industry regulations

Collaborate remotely with inspectors and leadership to support best practices

Develop and maintain quality checklists and review procedures

Analyze data, reports, and customer feedback to identify trends and risks

Provide guidance and support to inspection teams on quality standards

Prepare clear quality reports and share findings with management

Stay current with U.S. home inspection standards and regulations

Qualifications:

Bachelors degree in Quality Management, Construction, Engineering, or a related field (preferred)

Experience in quality assurance, home inspection, construction, or a related industry

Strong attention to detail and analytical skills

Excellent written and verbal communication skills

Ability to work independently in a fully remote setting

Proficiency with Microsoft Office and quality management tools

Strong organizational and time-management skills

Work Location:

100% Remote (United States only)

Candidates must be authorized to work in the U.S.

Compensation & Benefits:

Competitive salary with performance-based incentives

Health, dental, and vision insurance options

Paid time off and flexible scheduling

Professional development and certification support

Supportive, collaborative remote work environment