Client Relationship Management Officer

Our client excels in system development and consulting, delivering secure, low-risk solutions. Their services cover system development, customer support outsourcing, and EA (Expert Advisor) solutions for financial markets.

Location: Tsim Sha Tsui

Working days: Mon to Fri, 9am to 6pm

Salary: negotiable

Key Responsibilities:

• Address and resolve client inquiries via email and messaging platforms.
• Develop and maintain strong client relationships.
• Handle account setup procedures, including KYC verification and agreement processing.
• Assist in managing deposit and withdrawal transactions.

Qualifications & Experience:

• Associate Degree / Higher Diploma or above.
• Strong proficiency in Microsoft Office applications.
• Native Cantonese with business-level English, plus conversational Japanese (JLPT N3 or higher). Native Japanese speakers are also welcome.
• Minimum 1 year of full-time work experience in any industry.
• Detail-oriented, responsible, and eager to learn.
• Self-driven team player with the ability to work independently.

Benefits

• 5 days work, 0900-1800
• 10 days AL (1st year), max 14 days
• Sick leave
• Discretionary bonus
• OT allowance
• Attendance bonus
• Medical, Annual body check, Dental
• Free snacks and beverage