Japanese Speaking Customer Service Officer

Position: Japanese Speaking Customer Service Officer 

Industry: Finance / Traveling

Salary: up to HKD 23K/M

Job description:

• To provide customer services at the front desk
• Inbound tourism support (including but not limited to hotel, restaurant, operational tour, massage booking)
• Support marketing research /promotion strategy
• Handle incoming calls and enquiry from customer
• Communication with Japan HQ

Requirements:

• University graduate or equivalent
• Min. 2 years relevant customer service & marketing experience
• Good command of both spoken and written English, Cantonese, Mandarin and Japanese (JLPT N1)
• With stable working history, willing to stay with the company for a long term
• Proficient in MS Office (Word, Excel, PowerPoint and Outlook)

Benefit:

• Discretionary bonus
• Double pay
• Annual leave: 1st yr (15 days)
• Medical insurance
• Transportation allowance

Working Hours: Shift work, working hour fixed 9:00〜18:00 , including public holiday, Saturday, Sunday