Learning and Development Team Lead (Core and Mainstream)

About the Job

Location: Ortigas

Corporate Title: Assistant Vice-President

Work Arrangement: Hybrid

Our Learning & Development team is looking for experienced professionals to join us in Ortigas for the role of Learning and Development Team Lead (Core and Mainstream).

In this role, you will identify, develop, deliver, and evaluate learning and development solutions to build employee competencies for current and future roles, ensuring alignment with business needs. You will also create and implement a competency-based framework and curriculum, leveraging various learning methodologies and the Learning Management System, while continuously measuring and improving program effectiveness.

Your dream. Our focus.

East West Banking Corporation (EastWest) is one of the largest universal banks in the Philippines, and is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.

We empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.

What the role will entail

• Formulate and establish the learning and development framework, budget process, policies, and service level agreements for assigned business groups or talent segments
• Supervise the Learning & Development team in formulating the budget, monitoring, and controlling costs for their assigned businesses
• Ensure competency frameworks are aligned with business requirements to build individual competencies and organizational capabilities
• Implement processes and tools for conducting learning needs analysis to ensure consistency and alignment with business requirements
• Design and develop learning programs based on targeted competency proficiency levels, using appropriate methodologies (e.g., online, classroom, blended learning, 70-20-10 approach)
• Manage relationships with internal and external facilitators, standardize vendor/faculty selection and development processes, and oversee efficient training operations including calendars, venues, reports, and vendor payments while measuring program effectiveness

What we're looking for

• Holder of a Bachelor's Degree in any discipline
• Background in banking, preferably with Retail Banking experience, and expertise in handling volume programs, leadership development, and transformation initiatives.
• Experience in designing and delivering training programs for new hires to leadership levels, including mandatory training, store operations, and development programs
• Proficiency in Learning Management Systems (LMS), with admin experience; stakeholder management skills and experience in program animation are a plus

What you can expect from joining our team

• Career development and training opportunities
• Competitive salary package and benefits
• Performance-based incentives and recognition programs to reward high-performing individuals
• Opportunity to work with industry experts and be mentored by them
• Defined career progression paths to guide you in your professional growth