Fraud Officer

Job Purpose

The position is responsible for the daily review of alerts from various anti-fraud tools geared towards detection of fraudulent activities and identification of fraud patterns. The position is likewise responsible for fraud case investigation and providing recommendations to further mitigate fraud.

Roles and Responsibilities

• Minimize fraud by identifying what went wrong and recommending
  controls and new or modification in process and/or policies
• Securing and applying best practice from same industry
• Investigates cases endorsed by different departments and
  recommend disposition of fraud cases
• Conducts field investigation for endorsed cases that warrants
  onsite verification/checking
• Prepares Fraud Investigation Disposition and ensures submission
  in a timely manner
• Facilitate thorough review of Instinct Alerts and/or documents
  submitted with potential fraudulent applications
• Performs verification process through available communication
  tools, including but not limited to, phone, SMS, and electronic mail

Requirements

• Bachelor's degree holder from a College/University
• At least 3-year experience in Credit card business, particularly in Credit Decisions; has understanding of the different segments of
  the business
• Proven ability to plan, lead, organize and handle multi tasks or projects simultaneously. Above satisfactory problem resolution skills