About the job Dutch Speaking Onboarding Account Manager in Barcelona!
This exciting opportunity, based in a vibrant Barcelona office, is for a Google Ads Onboarding Account Manager with native-level Dutch proficiency. We're seeking a professional who is passionate about digital marketing, skilled in client relationship management, and ready to drive the adoption of a groundbreaking digital tool specifically within the Dutch market.
What You'll Be Doing: Core Responsibilities
As the crucial link for new high-potential companies, you’ll serve as a trusted advisor and execution expert, empowering clients to utilize digital advertising fully. Your main goals will be to cultivate strong relationships, maximize product usage, minimize customer churn, and identify opportunities for account expansion.
Key deliverables include:
- PPC Campaign Development: Onboarding a dedicated portfolio of new customers and designing, implementing, and managing high-performing Pay-Per-Click (PPC) campaigns that achieve measurable results.
- Proactive Client Outreach: Initiating outbound engagement—primarily via phone—to deeply understand client objectives and offer customized, relevant digital advertising solutions.
- Strategic Setup: Ensuring campaigns are set up strategically to deliver both immediate impact and long-term client success.
- Revenue Generation: Taking ownership of increasing client advertising spend by actively identifying and converting upselling opportunities.
- High-Volume Management: Successfully managing a high daily volume of client and prospect interactions while maintaining quality and efficiency.
- Database Integrity: Accurately maintaining and updating a comprehensive customer database within the CRM system.
What You'll Need to Bring: Candidate Profile
To thrive in this challenging role, candidates must meet the following criteria:
- Language Fluency: Native-level or C2 fluency in Dutch is mandatory, along with C2 fluency in English.
- Professional Background: A minimum of two years of experience in sales and/or marketing, with significant prior experience in high-pressure, client-facing roles.
- Educational Foundation: A Bachelor of Arts or Science (BA/BS) degree is required; a Master's degree (MA/MSc) in Marketing or Communications is strongly preferred.
- System Expertise: Strong, demonstrable experience in managing and improving Customer Relationship Management (CRM) systems.
- Technological Adaptability: Proven ability to integrate AI tools into daily workflow and leverage resulting insights to personalize outreach.
- Personal Drive: A self-motivated and proactive individual with a confident, resilient approach to achieving targets.
- Business Insight: Strong business acumen with the capacity to analyze market trends and contribute valuable strategic insights.
- Communication Skills: Exceptional communication and presentation skills, capable of clearly and persuasively articulating complex ideas.
Specialized Requirements for the Dutch Market
Success in this role requires specific knowledge to effectively engage companies in the Netherlands:
- Local Understanding: A deep comprehension of the Dutch market, including cultural nuances, business etiquette, and commercial practices.
- Digital Ecosystem Knowledge: A demonstrated strong understanding of the existing digital marketing landscape in the Netherlands to effectively position Google Ads as a superior solution.
- Strategic Targeting: The capability to strategically identify and target companies with high growth potential.
- Regulatory Compliance: Awareness of local regulations, particularly data privacy (GDPR), to ensure fully compliant operations.
- Advanced Inquiry Handling: Competence in managing sophisticated client questions regarding Return on Investment (ROI) and technical platform integration.
Benefits and Workplace Environment
We offer a stimulating environment paired with excellent benefits to help you settle into life in Barcelona:
- Work Flexibility: A modern hybrid work structure allowing for three days of remote work flexibility and two days on-site at our office.
- Relocation Support: Comprehensive relocation assistance, including support for flight tickets and initial accommodation in Barcelona.
- Health Coverage: Private Health Insurance is included.
- Career Development: Access to ongoing skill development, professional certifications, a clear career growth path, and dedicated mentorship.
- Culture: A vibrant, professional yet casual (business casual) workplace culture with regular team-building activities.
- Location: The office is situated in a prime location at the World Trade Center in Barcelona, right by the sea.