Italian Speaking Content Moderator in Lisbon!

Are you a fluent Italian speaker with a passion for online communities and a keen eye for detail? Do you want to play a key role in building a safe and positive online environment for millions of users worldwide? Join our dynamic, multicultural team in Lisbon and help us protect one of the world's leading social media platforms.

This is a full-time, on-site position in our vibrant Lisbon office. While prior experience is a plus, it’s not a must, as we provide comprehensive, paid training to ensure your success from day one.

The Project and Your Role

You will be part of a dedicated project team working on one of the world's most popular short-form video applications. Your mission is to ensure that user-generated content adheres to community guidelines and policies, helping to foster a creative, fun, and secure space for all users.

Your day-to-day responsibilities will include:

• Content Review and Moderation: You will be responsible for reviewing a high volume of user-generated content in Italian, including videos, comments, and user profiles, to ensure compliance with our platform's community guidelines and terms of service.
• Identify and Act: Proactively identify and flag content that violates our policies, such as hate speech, graphic violence, misinformation, or other inappropriate material. You will use your judgment to make quick and accurate decisions, taking appropriate action on reported content.
• Policy Enforcement: Apply our content policies consistently and fairly, ensuring a secure and positive user experience.
• Stay Informed: Keep up-to-date with evolving community standards and policies to ensure relevance in your moderation approach.
• Collaborate and Report: Work effectively within your team and with other departments to address complex content issues. You will contribute to a collaborative and supportive work environment, helping to build a great team culture.

Who We're Looking For

• Native-level or Fluent Italian: You must have C2-level proficiency in Italian (written and spoken) to accurately understand and moderate content.
• Good English Skills: You need at least a B2 level of English to communicate effectively with your international team, participate in training sessions, and understand company policies.
• Attention to Detail: A meticulous and sharp eye is crucial for identifying subtle policy violations in a fast-paced environment.
• Resilience and Professionalism: The ability to handle sensitive and potentially disturbing content with discretion and professionalism is essential.
• Adaptability: You should be able to learn quickly and adapt to new software, tools, and policy updates as they evolve.
• Team Player: A positive attitude and the ability to work collaboratively in a diverse, multicultural team are highly valued.

What We Offer

We believe in supporting our employees with a comprehensive package that goes beyond a paycheck.

• Competitive Salary and Bonuses: We provide a competitive salary package, including performance-based bonuses that reward your hard work and dedication.
• Comprehensive Relocation Package: For candidates applying from abroad, we offer a generous relocation package that includes flight tickets to Lisbon and company-provided accommodation to help you get settled and start your new life in Portugal with ease.
• Health and Life Insurance: Your well-being is important to us. We offer comprehensive health and life insurance from the beginning of your employment.
• Career Growth: We are committed to your professional development and offer numerous opportunities for career progression within the company. Many of our senior moderators and team leaders started in this very role.
• A Great Work-Life Balance: Enjoy the sun, culture, and vibrant life that Lisbon has to offer. We foster a healthy work environment with social activities and wellness programs.
• Initial Paid Training: You will receive full, paid training to equip you with all the knowledge and skills needed for the role.
• Multicultural Environment: Work in a supportive and inclusive team with colleagues from all over the world, broadening your cultural horizons.
• Additional Benefits: Including a monthly meal allowance, discounts on various services, and more.

This is a fantastic opportunity to start your career in the tech industry and contribute to a safer online world. If you are ready for a new adventure in beautiful Lisbon, we encourage you to apply now!