Dutch Speaking Onboarding Account Manager in Barcelona!

We are recruiting a highly proficient Dutch speaker for the role of Google Ads Onboarding Account Manager at our vibrant office in Barcelona. If you have a strong affinity for digital marketing and a proven track record in client relationship management, this is an exciting chance to join a team launching an innovative digital tool and spearhead its adoption within the dynamic Dutch market.

Role Overview: What You Will Achieve

Your primary responsibility will be to ensure the seamless initial engagement and setup for high-potential client companies. You will serve as the trusted go-to expert, responsible for maximizing platform utilization, significantly minimizing customer churn, and continually identifying opportunities for account expansion.

Core Accountabilities Include:

• PPC Campaign Delivery: Onboarding a dedicated portfolio of new customers by designing, executing, and overseeing high-performing Pay-Per-Click (PPC) strategies that yield clear, quantifiable results.
• Proactive Client Communication: Initiating outbound contact, making proactive calls to introduce services, deeply understand client needs, and provide customized digital advertising solutions.
• Strategic Setup: Ensuring all new campaigns are set up strategically to deliver immediate impact and support the client's long-term business success.
• Revenue Growth: Taking active ownership of increasing client advertising expenditure by identifying and successfully converting upsell opportunities.
• Database Management: Maintaining accurate and up-to-date customer records within the CRM system.
• High-Volume Efficiency: Effectively managing a large daily volume of interactions with clients and prospects, primarily through phone communication, while maintaining high standards.

Candidate Profile: Essential Skills and Qualifications

To thrive in this fast-paced environment, candidates must meet the following criteria:

• Bilingual Requirement: Native-level (C2) fluency in Dutch is mandatory, combined with C2 fluency in English.
• Professional Experience: A minimum of two years of professional experience in sales or marketing, with substantial previous experience in demanding, client-facing positions.
• Education: A Bachelor's degree (BA/BS) is required; a Master's degree in Marketing or Communications is highly preferred.
• Tech Proficiency: Proven expertise in managing and optimizing Customer Relationship Management (CRM) systems.
• Adaptability: Demonstrated ability to integrate AI tools into the daily workflow and leverage resulting insights to enhance outreach strategies.
• Soft Skills: A highly self-motivated, resilient, and proactive individual with exceptional presentation and communication skills.

Specific Market Knowledge for the Netherlands

Success requires a nuanced understanding of the local landscape:

• Local Market Insight: A clear and deep comprehension of the Dutch market, including its cultural norms, business practices, and commercial landscape.
• Digital Ecosystem: A demonstrable strong understanding of the digital marketing landscape in the Netherlands to effectively position Google Ads as the superior solution.
• Advanced Support: The ability to handle complex client queries regarding Return on Investment (ROI) and technical integration with business platforms.

Benefits and Workplace in Barcelona

We offer a stimulating environment and comprehensive benefits to support your relocation and career:

• Work Structure: A modern hybrid work model requiring two days on-site and offering three days of remote work flexibility.
• Relocation Support: Full relocation assistance is provided, including help with flight tickets and initial accommodation.
• Health Coverage: Private Health Insurance is included.
• Career Growth: Access to continuous professional development, certifications, and a clear, supported path for career advancement.
• Location: The office is ideally situated in the World Trade Center in Barcelona, right by the sea.