Store Manager

Location: BGC, Taguig

Responsibilities

Sales and Profitability

• Achieves sales versus target
• Achieves EBIT and EBITDA versus target
• Manages operating expense effectively by implementing cost-effective plans
• Monitoring of correct and accurate daily deposit

Merchandising and Shrinkage Control

• Maintains ideal Shelf Service Level (SSL)
• Knowledgeable on product off take particularly on fast moving and best selling merchandise.
• Ensures that merchandise display guidelines are strictly followed
• Maximizes marketing promotions through timely and proper execution
• Supervises Semi- Annual and Annual Inventory activities to ensure accurate results.
• Ensures that security measures and control procedures are in place
• Ensures that market returns (Return to Vendor - RTV) are within allowable percentage

Business Analysis

• Reviews Financial Performance and identifies solution to address business needs
• Conducts monthly Departmental Review and implements programs to achieve financial targets
• Initiates competitive study to identify opportunities that will help improve sales

Customer Services

• Ensures 100% compliance to of all store personnel to Customer Service Standards
• Conducts Customer Need Analysis to identify areas for improvement of the store
• Handles customer service related complaints effectively

People Management

• Conducts objective and timely performance evaluation
• Promotes personal and professional growth of direct hires through appropriate trainings and workshops to enhance competency
• Ensures proper implementation of employee discipline at all times
• Ensures 100% compliance to approved policies and procedures

Reportorial and Other Requirements

• Prepares Departmental Sales Analysis
• Prepares Annual and Semi-Annual Performance Appraisals
• Performs Stock Correction Requests
• Ensures application of local permits and licenses not covered by company's Liaison Officer
• Recommends community sponsorship activities as part of store's social responsibility
• Prepares and approves supplies and equipment related requirements.