Sales Manager

The Sales Manager is responsible for achieving sales targets for all Home Studio products, including tiles and FLM solutions. The role involves managing the full sales process, developing and coaching the sales team, and ensuring effective execution of sales programs and customer service initiatives. The Sales Manager plays a key role in market development, client engagement, and coordination with suppliers and

Responsibilities

1. Sales Management

• Develop and implement sales programs and strategies to achieve revenue targets.
• Lead market scoping initiatives to identify and pursue new projects and clients.
• Conduct regular sales meetings to review performance, align on priorities, and provide guidance.
• Monitor and drive progress on the sales team’s project pipelines and deliverables.
• Oversee the execution of coverage plans and ensure full market coverage by the team.
• Review quotations and ensure accuracy, competitiveness, and alignment with client requirements.
• Lead the preparation of accurate sales forecasts and ensure alignment with targets.
• Recommend and review sales incentive and commission schemes.
• Troubleshoot issues related to project execution, client concerns, and delivery delays.
• Coordinate with the Purchasing team for product complaints and supplier communications.
• Assist Sales Executives in addressing requirements from Architects and Interior Designers.
• Promote the effective use of selling tools and resources.
• Develop and implement customer service initiatives to enhance client satisfaction.
• Lead the team in crafting solutions tailored to client needs.
• Ensure collections are aligned with agreed client terms and timelines.

2. Training & Development

• Identify the training and development needs of the sales team.
• Conduct regular training sessions to improve product knowledge, sales techniques, and client handling.
• Mentor and coach Sales Executives to build strong sales capabilities.

3. Product Handling

• Introduce new product offerings, including new series or innovations.
• Participate in the selection and recommendation of new product lines.
• Conduct orientations on new and existing stock items.
• Liaise with suppliers regarding marketing tools (catalogues, samples, displays, etc.) for new products.

4. Order & Inventory Coordination

• Recommend product mix and ideal stock quantities for existing and new products.
• Balance inventory between indent orders and in-stock items to maintain efficiency and availability.

5. Pricing & Negotiation

• Recommend optimal pricing strategies to remain competitive and profitable.
• Negotiate pricing and terms with clients to close deals effectively while protecting company margins.

Qualifications

• Bachelor’s degree in Business, Marketing, Architecture, Interior Design, or related fields.
• At least 3–5 years of relevant experience in sales, preferably within the home improvement, tiles, or interior finishes industry.
• Strong leadership and mentoring skills.
• Excellent communication, negotiation, and customer engagement abilities.
• Solid understanding of sales forecasting, incentive planning, and pricing strategies.
• Experience in handling both retail and project-based sales is a strong advantage.

Work Schedule

• Full-time; may include Saturdays, holidays, or showroom events as required.