About the job Senior Integrated Media Specialist
The Senior Integrated Media Specialist is responsible for leading the relationships with a portfolio of clients. S/He is partnering with Mx Intelligence, Mx Development and Mx Measurement to ensure the excellence in the Mx (Media Experience) services delivery to their clients. Cross-reporting to the Head of Mx Development, s/he will be deeply involved in the creation of Mx plans for clients based on the strategic directions of Mx Intelligence and Mx Brief. S/he will also be charged with monitoring the performance of their ongoing campaigns to ensure they reach their goals.
Responsibilities
Client and Business Management
- Have leadership in daily client relationship management as well as in the knowledge of the client
- Support the development of revenues generated by your client portfolio
- Lead coordination across Havas Group and communication of the yearly target objectives
- Contribute to the Mx conception (omnichannel) and consistency in liaise with all resources involved in client satisfaction (Strategy, Mx Development, Media Creative & Audience Architecture teams...) to build the Media
- Experience services as well as client presentations
- Contribute to the Mx briefs alongside the Intelligence team
- Coordinate and manage the integrated teams working end-to-end for the clients (Intelligence, Mx Development,
- Channel specialists, Mx Measurement to provide to client efficient and valuable Mx recommendations and operations
- Lead the meetings with clients and be responsible of the clients’ reports minutes and action plan
- Follow up the clients’ cases in conjunction with Media Creative and/or Strategy lead
- Supervise the clients’ media reports and ensure its consistency and alignment with initial objectives, in close liaise with Mx Measurement and Audience Architect
- Participate in pitches
- Participate in all campaigns reviews & insights
- Ensure the reconciliation of campaigns with initial brief
- Provide to the Managing Partner necessary information of her/his client portfolio for financial monthly update and
- P&L report
- Report to Global teams on international clients’ activities
MX Development
- Create optimal Mx, defined as Connection x Context x Content
- Work with Mx Intelligence-Brief strategists, content/channel specialists, and Audience Architect to develop the growth target persona all the way through the media experience – for inclusion in planning tools, into buying audiences and into addressable segmentation
- Allocate budget across channels based on audience and objective in conjunction with econometrics and attribution specialists
- Recommend optimum content and context based on the Mx Intelligence-Brief guidelines and clients’ requirements
- Deliver overall experience and articulation of how the channels work together towards a positive consumer media experience
- Input measurement framework, including KPIs and methodology in conjunction with specialists and Mx measurement teams
Create and present Mx Story to clients
- Create the Mx guidelines and liaise with relevant internal specialist teams for the development of these plans.
- Ensure that developed implementational plans are aligned with Mx Development strategies and Mx Intelligence
- Ensure quality control on plan recommendation against Mx delivery
- Consistently monitor the performance of the implemented campaigns to ensure (1) optimal utilization of resources and (2) achievement of Mx KPIs/campaign effect KPIs
- Provide insightful post campaign optimization analyses and reports in a case study format, in partnership with specialists, trading and investment, and Mx Measurement teams
Management
- Lead matrix teams to ensure Mx quality and performance to clients
- Work closely with Mx development, Channel specialists, Intelligence team, Audience architect & Media Creative representative-Be responsible for the team performance
- Actively contribute to key talent acquisition processes
Qualifications
Previous Experience & Industry Background
- Experience in client servicing or media strategy
- Media Industry, Data Industry, Tech Industry
Qualifications & Languages:
- Bachelor’s or Master’s degree in Business, Marketing or Advertising
- Languages: English (Fluent)
Technical Skills:
- Business intelligence software (e.g., Tableau, Datorama, Power BI)
- Havas Media and 3rd party planning and insight tools (e.g., Polaris, Nielsen/Kantar databases)
- Financial reporting software (e.g., Magnitude, Talentia, Opera)
- Media planning and reporting software
- Knowledge on advertising technologies and platforms, including traditional media, Facebook, Google, and emerging platforms
Soft Skills and Competencies:
- Focusing on performance, with strong attention to detail without losing big picture
- Adept at building collaborative relationships
- Is flexible, adaptable, authentic & open
- Is an expert/advanced learner in marketing and business strategy
- Is an expert/advanced learner on Mx strategy development and implementation
- Tech Savvy and has completed Programmatic advance
- Focused on optimizing performance of campaigns
- Builds collaborative relationships across departments/teams
- Strategic media planning/integrated media planning experience
- Has strong negotiation skills
- Conceptual understanding of data processing and management
- Understanding of marketing strategy planning and its translations into media/communications and Mx plans