QA - Manual & Deployment Support

Job Title: QA - Manual & Deployment Support
Location: G-11 Markaz, Islamabad (Hybrid)
Job Type: Full-time

About Placentek

Placentek is a next-generation technology company offering end-to-end solutions in AI/ML, data-driven software development, global recruitment, and digital marketing. Our international client base spans sectors such as retail, automotive (OEM and suppliers), and emerging tech startups.

In addition to building high-impact AI and software solutions, we also manage device deployments, technical support, and user experience testing for hardware-software integrations, especially for smart kiosks, mobile platforms, and web systems.

Role Overview

We are looking for a detail-obsessed QA - Manual & Deployment Support Specialist to help us maintain quality across our product ecosystem and assist with device commissioning in the U.S. This role is perfect for someone with up to 1 year of experience and a sharp mind for both testing and client coordination.

You will work on testing mobile apps (Android/iOS), kiosk applications (Android), and web-based systems, and provide hands-on deployment support to clients helping them install applications, troubleshoot issues, and coordinate with our engineering teams. Strong English communication and a customer-first mindset are essential.

This is a hybrid role based in G-11 Markaz, Islamabad, with flexible working hours however, availability during Pacific Time may be required during deployment phases.

Key Responsibilities

• Perform manual testing of mobile apps (Android, iOS), kiosk apps, and web-based applications.

• Log bugs and edge-case scenarios with precision and clarity.

• Provide remote deployment support for smart kiosks across the U.S., including coordinating app installations and client troubleshooting.
• Liaise with internal engineering teams to resolve technical issues efficiently.
• Assist in maintaining clear documentation and QA logs.
• Participate in testing cycles and regression testing as features are updated.
• Help refine and enforce QA processes with an attention-to-detail mindset.
  

Requirements

• 0 - 1 year of hands-on experience in manual QA or technical support.
  

• Bachelor's degree in Electrical Engineering, Computer Engineering, or Computer Science.
• Strong understanding of mobile app and web application functionality.
• Excellent communication skills, fluent spoken and written English is essential.
• Ability to coordinate effectively with cross-functional teams and clients.
• High attention to detail, critical thinking, and problem-solving ability.
• Flexibility to adjust work hours to align with U.S. time zones during deployments.
  

Preferred Qualifications

• Prior experience working with Android-based kiosks or embedded systems is a plus.

• Familiarity with Jira, Trello, or other issue tracking tools.

• Interest in software QA best practices and product deployment cycles.
  

What We Offer

• Hybrid working model with flexible hours.
• Exposure to cutting-edge product development and real-world deployments.
• Direct client interaction and communication training.
• Competitive salary and growth opportunities.
• Collaborative, fast-paced team environment.