Computer Technician

The Remote Computer Technician is responsible for providing technical support and troubleshooting computer systems, hardware, and software issues for clients or internal teams. This role ensures that systems are secure, updated, and functioning efficiently, all while working remotely.

Key Responsibilities:

• Provide remote support for hardware, software, and network issues

• Troubleshoot and resolve technical problems via phone, email, or chat

• Install, configure, and update computer systems and software

• Perform routine system maintenance and security updates

• Assist users with technical guidance and training

• Document technical issues, solutions, and processes for reference

• Collaborate with IT team members to ensure smooth operations

Requirements:

• Proven experience as a computer technician or IT support specialist

• Strong knowledge of Windows, macOS, and common software applications

• Familiarity with network troubleshooting and basic IT security principles

• Excellent problem-solving and communication skills

• Ability to work independently and manage tasks in a remote environment