IT Support Contractor
Job Description:
***Positions posted by El Comeback are done on behalf of companies that we support in their search for candidates.***
Our partner, Oxford Tutors is seeking a virtual IT Support Contractor to assist with ad hoc technical needs.
Looking for a reliable, tech-savvy contractor who can support our growing team on an as-needed basis. This role is ideal for someone who enjoys problem-solving, troubleshooting, and implementing small systems improvements across platforms like Google Workspace, website builders, and internal operations tools.
You'll serve as our go-to technical expert for occasional projects and one-off issues, jumping in when a task is beyond the scope of our internal team. This is a flexible, remote role with no fixed hours or minimum commitment, though we value responsiveness and clear communication.
Key Responsibilities (as needed):
- Troubleshoot and resolve Google Workspace issues (alias management, email routing, permissions)
- Assist with low-priority website updates and maintenance (Squarespace, Wix, etc.)
- Provide guidance on improving workflow tools (Calendly, Zapier, spreadsheets, CRMs)
- Support internal IT requests related to file systems, data access, and syncing
- Help with occasional systems cleanup and organization (e.g., folder structures, permissions)
- Provide general tech support for team members facing platform-specific issues
Requirements: - Demonstrated experience in IT support or systems administration (education or small business setting a plus)
- Strong knowledge of Google Workspace, cloud storage, and virtual productivity tools
- Comfort with light website editing and third-party platforms
- Problem-solving mindset with a customer-service approach
- Clear and timely written communication
- Availability to respond within 24 hours to requests
- English Fluency
- U.S. work authorization required
Role Details: - Contractor (ad hoc project-based)
- Fully virtual
- Paid hourly per task or project, depending on the scope
- Flexible, no fixed hours
About Oxford Tutors:
Oxford Tutors USA is a bespoke education consultancy founded in 2005 with offices in New York City, Los Angeles, Hong Kong, and Puerto Rico. We specialize in academic mentorship, admissions strategy, and neurodivergence support. As a growing operation, we rely on thoughtful, proactive collaborators to help streamline and elevate our systems.
***El Comeback is a non-profit program from ConPRmetidos that attracts and retains professional talent for Puerto Rico-based jobs. Register at elcomebackpr.org/registration-form to get matched with professional opportunities on the island.***
Required Skills:
Responsiveness Organization Operations Routing Permissions Search Authorization Structures Spreadsheets Editing Storage Availability Strategy Troubleshooting Education Administration Email Maintenance Business English Communication Management