San Juan, Puerto Rico

Information Technology & Operations Director

 Job Description:

***Positions posted by El Comeback are done on behalf of companies that we support in their search for candidates.***

Our client, a well-established company in the financial industry is hiring an Information Technology & Operations Director. This position will be responsible for providing the leadership, management and vision necessary to ensure that the company has appropriate IT resources, customer services and facilities to support the operations and growth of the company.

Commensurate to candidate experience, includes base salary and
excellent package of fringe benefits.

Responsibilities:

  • Develop and implement IT and Operations strategies that align
    with the institution's goals.
  • Identify technology and facilities needs and make recommendations to business decision makers.
  • Act as the liaison with leaders and users from other business divisions to guarantee efficiency of technology, project management, customer services and facilities services.
  • Provide leadership, vision and direction to their team, including their performance execution.
  • Develop, implement and maintain the policies and standards of
    information.
  • Enforce the compliance of policies, procedures and participate in internal/external audits.
  • Ensure the efficient operation of all IT systems, including hardware, software, networks and cloud infrastructure.
  • Oversee the IT/Facilities/Customer Services budget, ensuring cost-
    effective solution.

Requirements:

  • Bachelor degree and proven experience on IT preferable a masters degree from a recognized university or college.
  • 10+ years of experience in IT management, preferably within the financial sector.
  • Project management skills.
  • Relevant certifications such as ITIL, CompTIA+, CISSP, CISM, or PMP can be advantageous.
  • Proficiency in major cloud service providers like AWS, Azure, and Oracle Cloud Infrastructure.

***El Comeback is a non-profit program from ConPRmetidos that attracts and retains professional talent for Puerto Rico-based jobs. Register at elcomebackpr.org/registration-form to get matched with professional opportunities on the island.***

  Required Skills:

Management Skills Compliance Operations Search Azure Service Providers ITIL AWS Hiring Salary Infrastructure Information Technology Oracle Software Project Management Business Leadership Management