San Juan, Puerto Rico

Branch Trainee

 Job Description:

***Positions posted by El Comeback are done on behalf of companies that we support in their search for candidates.***

Our client, Banco Popular, is looking for a Branch Trainee for the Branch Trainee Program.

Popular has established the Branch Associate Trainee Program for candidates who aspire to build a retail branch management career in our branches. Through this program, Branch Trainees will have the opportunity to receive
training and complete different job rotations through a 12-month period, where they will gain the knowledge and experience required to perform the roles of, Operations Assistant Manager, Sales Assistant Manager, Assistant
Branch Manager, and Small Business Specialist with the goal of becoming a Branch Manager.

Essential Duties and Responsibilities

  • Receives training related to the functions of branches supervisory roles and the Small Business Specialist role.
  • Performs the duties of these roles in branches and several departments during different job rotations.
  • Learns staff functions, operations, management viewpoints, and company policies and practices that affect retail and commercial businesses.
  • Participates in an assigned project identified by the Banks Retail Banking Group.
  • Observes experienced employees to acquire knowledge of methods, procedures, and standards required for performance of branch duties.
  • Attends company-sponsored training classes and trainings to promote their professional development. 
  • Trainee performance progress will be monitored with management and key trainers.

Education Requirements

  • Bachelor's degree in Business Administration with a mayor in Accounting, Finance, or Management
  • Earn a grade point average (GPA) of 3.0 or better

Experience

  • Participation in internship or university interchange programs
  • Participation in leadership roles
  • Experience working in customer service and sales for a period of up to 4 years

Other Qualifications

  • Strong oral and written communication skills and fully bilingual (English/Spanish).
  • Ability to lead others by establishing clear priorities and objectives, motivates the team and fosters a climate of respect, diversity and inclusion.
  • Develops and maintains effective working relationships with peers, team members, other departments and units to achieve a common goal with collaborative efforts
  • Effectively leads to change and uses the most effective tools and processes to execute.
  • Adapts quickly to change and supports others to adapt as well.
  • Understands and anticipates the needs of internal and external customers, meeting their expectations and requirements. 
  • Uses customer needs as basis for decision making and organizational action.
  • Stays focused on main issues, prevents irrelevant issues or distractions from interfering with timely completion of
    assignments.
  • Collects, researches and complements data; synthesizes complex or diverse information. 
  • Demonstrates attention to detail; applies design principles; generate creative solutions. 
  • Identifies and resolves problems in a timely manner; develops alternative solutions.
  • Polished presentation skills
  • Knowledge of the following MS programs: Word, Excel, PowerPoint, and Outlook among others
  • Available and willing to work out of regular business hours, weekends and holidays

***El Comeback is a non-profit program from ConPRmetidos that attracts and retains professional talent for Puerto Rico-based jobs. Register at elcomebackpr.org/registration-form to get matched with professional opportunities on the island.***

  Required Skills:

Operations Search Presentation Skills PowerPoint Attention To Detail Spanish Excel Operations Management Participation Communication Skills Retail Banking Education Administration Accounting Finance Design Customer Service Business English Leadership Training Sales Communication Management