Executive, Card Operation Support (Depute & Authorizer)

KEY RESPONSIBILITIES

• Assist Manager to execute all work related to the financial aspect of transactions within card operations i.e. clearing, settlement, reconciliation and P&L management;
• Process new applications for cards and merchants;
• Perform exception handling for transactions where required;
• Monitor and investigate transactions for fraud where applicable;
• Manage disputes and legal proceedings related to cards and electronic transactions;
• Prepare and circulate MIS and other internal reports as required on a regular basis;
• Reporting to card networks and regulatory body as required;
• Monitoring and maintaining control processes, to ensure card operations is working properly and affording clients and optimized experience;
• Any task assigned by manager;

REQUIREMENTS (Qualification/Experience/Skills)

• Diploma or Degree holder
• 2-5 years’ experience in debit or credit card back office operations
• Demonstrated knowledge in the functions, processes and systems used in card operations
• Strong teamwork, interpersonal, and communication skills
• Able to support shift working hours if required