Job Openings End-User Device Deployment – Level 1

About the job End-User Device Deployment – Level 1

Job: End-User Device Deployment – Level 1 
Location: Court House, Arlington VA; remote applicants will not be considered

Status: Full-time; 40 hours per week  
Estimated Start Date: July 13th , 2020 
Position Overview

Candidate will work with County end users to facilitate and satisfy technology device requests. The position will also serve to support other end user needs, inventory management, and device provisioning and configuration.

Responsibilities

Provide exceptional customer service and personable support for County staff 

Deploy hardware and software, as required 

Complete hardware counts 

Collect hardware from County buildings and offices 

Complete trainings as assigned 

Work effectively with minimal supervision 

Work in a team to complete projects, as assigned 

Minimum Qualifications 

Fundamental understanding and ability to support intermediate level activities in Windows 10 

6 months of experience with PC, mobile, and printer deployment (installation, configuration, 

troubleshooting, software installation, imaging, etc.) 

Effective listening skills 

Strong communication skills 

Experience working in professional environment with staff of various levels (from new hire to 

executive) 

Demonstrated ability to multi-task and manage competing priorities 

Ability to listen and follow both oral and written instructions 

Ability to lift 50 pounds