Job Openings Project Manager - Educator Information System

About the job Project Manager - Educator Information System

Duties: The Project Manager is assigned the management of a specific project and the work performed under assigned Task Orders. Performs day-to-day management of the project, identifies issues and risks and recommends possible issue and risk mitigation strategies associated with the project. Acts as a facilitator between a State agency and IT contractor. Is responsible for ensuring that work performed under TOs is within scope, consistent with requirements, and delivered on time and on budget. Identifies critical paths, tasks, dates, testing, and acceptance criteria. Provides solutions to improve efficiency (e.g., reduce costs while maintaining or improving performance levels). Monitors issues and provides resolutions for up-to-date status reports. Demonstrates excellent writing and oral communications skills.

Education: Bachelor’s Degree from an accredited college or university in Engineering, Computer Science, Information Systems, Business or other related discipline. Master’s degree or project management certification is preferred.

General Experience: At least five (5) years of experience in project management.

Specialized Experience: At least five (5) years of experience in managing IT related projects and must demonstrate a leadership role in at least three successful projects that were delivered on time and on budget.

In Maryland, educators working with students in publicly funded institutions are required to meet the criteria for certification outlined in Code of Maryland Regulations. The EIS is a database and document warehouse for all current and past educators in Maryland. This database is the mechanism for the Department to issue certificates for Maryland educators.

Educator certification data is important for research and analytics that can be utilized by all branches of government to access statistical data that will support initiatives and policies to:

A. Implement an electronic means to collect State and legislatively mandated data (i.e., staffing data, certification data, educator preparation program data); and
B. Improve educator effectiveness, as well as encourage family engagement, that will promote the supply of high-quality educators. The Department and Local Education Agencies (LEAs) along with policymakers will benefit from the availability of accurate, timely, and reliable statistical data.
There are currently an approximate 300,000 educator records in the MSDE certification database. The MSDE’s Certification Branch located within the Division of Educator Certification and Program Approval (DEPCA) bears responsibility for the issuance, renewal, reinstatement, endorsement, suspension and revocation, and maintenance of these certificates. There are approximately 125 licensed users with direct access from either inside the MSDE or from the twenty-four (24) LEAs. Users, under varied permission levels, access certification data, upload materials, check certification statuses, run canned reports, and process educator certificates.

In addition to maintaining licensure data and qualification/eligibility results, MSDE’s ability to implement a system that can track the data for overall effectiveness of its licensed educators, especially when correlated to the successful achievement of students, will ultimately help guide policymakers and stakeholders on where to invest time and energy to most effectively improve professional development in the State.

Additionally, the Department uses this system to generate reports as needed for a variety of different end users, including offices within the department, Maryland school districts, federal agencies, and other governmental and non-governmental entities.

The MSDE requires an updated EIS to house Maryland educators' records, issue licenses, and track various data. To increase the efficiency of data reporting and collection, an electronic certification system is necessary to not only link educator licensing and qualification data, including test results, but also to increase the State’s ability to identify those individuals that have had disciplinary action taken on their certificate in another state through the National State Directors of Teacher Education and Certification clearinghouse website and interface with the Maryland Department of Public Safety and Correctional Services to obtain criminal history background check information through CJIS for current and prospective educators in Maryland.

A. The EIS external web portal is accessible to Maryland educators who have established an account online for fee payment, status checks, and downloading their educator certificates. Since the launch of the EIS portal, educators have the ability to check certification status, update information, pay fees online, and download their respective certificates.
B. Using this current system, the Department issues up to seven different types of educator certificates with up to 471 available areas of endorsement between these different license types.

State Project Staff: The State Project Staff consists of specific MSDE project personnel and other permanently or temporarily assigned State and TO Contractor resources. These project team members provide core business and technical information and skills required for the project. Additionally, the State Project Staff provides knowledge, input and review for project deliverables and work products.

1) The successful TO Contractor will be expected to work closely with the State Project Staff assigned to the project. State Project Staff will be available to attend meetings and interviews and assist in reviewing requirements, and test criteria. State Project Staff will be assigned to the project on an as-needed basis, as determined by project and technical management to represent the various functional and technical areas. State Project Staff will report to the State project manager who will coordinate project activities with the successful TO Contractor.

2) The successful TO Contractor will need to consider the peak load time and decreased availability (June – August) frame for State Project Staff when planning project tasks.

3) State Project Staff members include:
a) Subject Matter Experts: These individuals ensure that the project meets the program and business processing needs of the MSDE. Subject Matter Experts provide input and resources to help define the requirement and test the functionality, user-interface, reports and functional training and documentation when necessary.
b) Technical Leads and Team Members: These individuals will be part of the team for specific disciplines including database management, programming,interfacing, experience with current licensure system, and business rule knowledge, these individuals will participate on the project to help set forth technical system requirements.
c) Other State Resources: Other State agency personnel will be involved with the project to leverage their capability and expertise through consultation or partnership. These include, but are not limited to: technical resources from DoIT to ensure compliance with State security requirements.

C. The State will provide normal office working facilities and equipment reasonably necessary for TO Contractor performance under this Task Order. Any special requirements (e.g., reprographic services, computer time, and key data entry) shall be identified.

D. The State is responsible for providing required information, data, documentation, and test data to facilitate the TO Contractor’s performance of the work, and will provide such additional assistance and services as is specifically set forth.

Job Duties:
At a minimum, the project manager shall:
A. Work closely with the State Project Staff and EIS Contractor staff assigned to this project;
B. Attend meetings, interviews and assist assigned staff in reviewing functions with the Contractor;
C. Assign project staff on an as-needed basis, as determined by project and technical management to represent the various functional and technical areas;
D. Resolve project problems and conflicts and escalate issues as needed;
E. Serve as the primary contact with the successful implementation contractor’s project management team;
F. Serve as the primary contact for other State resources involved with the project;
G. Receive, review, approve and document project status information from other project participants;
H. Coordinate project deliverable and work product review and approval and set priorities when choices of alternatives are required; and
I. Reports project status information to Project Executive Sponsor, Project Committees, and other stakeholders.

Completion of project documentation activities by project manager, including:
1. Update, manage Project Management Plan, including project schedule and work breakdown structure (WBS)
2. Update, maintain a Business Requirements Document (BRD), a Functional Requirements Document (FRD), and Requirements Traceability Matrix (RTM) as part of the FRD with new or modified requirements
3. Update, and manage System Test Plans, including test scripts for internal Quality Assurance (QA) testing and stakeholder User-Acceptance Testing (UAT)
4. Update, and manage an Operations and Maintenance Plan for the EIS.
5. Create, update, and manage Lessons Learned Documentation for post-project reference

Daily project manager requirements:
1. Collaborate with the MSDE Certification staff.
2. Gather and document requirements for reports and perform source data analysis for data extract.
3. Maintain data security and privacy for the EIS system.
4. Update the project plan with revisions or modifications to project scope, tasks, dates, estimated and actual dates, estimated and actual task duration, assigned resources, risk log, and issue log.
5. Update status report documentation with the completion of all tasks and milestones related to the successful, on time, under budget delivery of the EIS.
6. Update MSDE contractor work log with daily activities and tasks completed.
7. Obtain sign-off from TO Manager, team on all project documentation, including the Project Management Plan, Business Requirements Document, Functional Requirements Document, Source to Target Mappings, Data Dictionary, System Test Plan, User Acceptance Testing, and Operations and Maintenance Plan.

Weekly project manager requirements:
1. Hold meetings as needed with MSDE Certification staff to review project status and identified risks or issues that may impact scope, schedule, or budget.
2. Provide weekly status report to MSDE stakeholders.
3. Send emails to stakeholders providing status of scheduled and reported issues.
4. Prepare required documentation, including business requirements, functional requirements, testing plans/scenarios/scripts, and acceptance delivery documentation to ensure that deliverables meet State and Federal requirements.

Bi-Monthly project manager requirements:
1. Attend bi-monthly Team meeting as scheduled and provide written & verbal project status updates.
2. Obtain sign-off on MSDE contractor work log from TO Manager and project executive sponsor showing the efforts and time spent on project tasks during the previous 15 days.

Monthly project manager requirements:
1. Maintain documents in accordance to EIS standards.
2. Maintain development, QA/test, UAT, and production environment issue logs.
3. Create and update system Operations and Maintenance plan.
4. Obtain sign-off as needed on project management plan, requirements documentation, and test plans.

Project Manager may suggest additional requirements to assist in the successful deployment of the EIS system. MSDE shall approve all suggestions.

Package Details

W2 with Full Benefits (Health, Dental, Vision, 401k 3% match, PTO)