Human Resources Manager

Location: Ho Chi Minh City

Team: Human Resources

Report to: Human Resources Director

About ELSA:

Founded in 2016, ELSA harnesses the power of generative AI to improve English communication skills globally. With headquarters in San Francisco and offices in Lisbon, Tokyo, Jakarta, Singapore, and Vietnam, we've empowered over 50 million users with over 1 billion hours of anonymized data. Our AI-driven language learning platform delivers hyper-personalized learning paths for both businesses and individuals, transforming lives and organizations through effective spoken English. ELSA is backed by leading investors, including Gradient Ventures (Googles AI fund), Monk's Hill Ventures, and Global Ventures.

About the role:

We are looking for a driven and experienced Human Resources Manager to join our growing team in Vietnam. The HR Manager will play a critical role in supporting the growth and development of our Vietnam office, overseeing all aspects of Human Resources for approximately 150 employees. This role requires a strong business partner who can collaborate with leadership, manage an HR team, and ensure smooth office operations.

Responsibilities:

HR Business Partnering:

• Act as a strategic advisor to the Vietnam office leadership team on all HR-related matters.
• Develop and implement HR strategies aligned with business objectives.
• Provide guidance and support all HR-related matters, including talent acquisition, performance management, employee relations, and organizational development.
• Analyze HR metrics and data to identify trends and recommend solutions.
• Manage complex employee relations issues and investigations.

Team Leadership:

• Lead and mentor an HR team in Vietnam (including Compensation & Benefits, Talent Acquisition, Employee Engagement) to ensure high-quality HR service delivery.

Office Management:

• Oversee the day-to-day operations of the Vietnam offices in Ho Chi Minh City and Hanoi, ensuring a smooth and efficient working environment for all employees. This includes managing office facilities, vendor relationships, and administrative tasks.

Job Requirements

• Minimum of 7 years of progressive HR experience, with at least 2 years in a managerial role.
• Strong business acumen and experience partnering with senior leadership.
• Proven ability in team management.
• Excellent knowledge of Vietnamese labor laws and regulations.
• Experience with office management and administration.
• Strong communication, interpersonal, and problem-solving skills.
• Fluency in English is required.

Why You'll Love Working Here:

• Competitive compensation
• Premium Health Insurance Generali and Full Social Insurance
• Flexible working hour (Mon-Fri 9AM-6PM), hybrid working
• Fun energetic team; international and collaborative culture
• ELSA Training, Company Trip and Annual Health Check.
• Company Trip, Birthday Party, Year End Party, Happy Hours.
• Experience the true spirit of a fast growing and well funded Silicon Valley startup