Admin and Operations Executive

Location: Ho Chi Minh City

Team: Operations

Report to: CEO Assistant

About us

Founded in 2016, ELSA harnesses the power of generative AI to improve English communication skills globally with headquarters in San Francisco and offices in Ho Chi Minh, Hanoi, Lisbon, Tokyo, Jakarta, Singapore and Brazil. With over 50 million users and 1 billion hours of anonymized English audio data, ELSA’s depth of data and ability to improve English-speaking skills is unmatched. ELSA’s hyperpersonalized learning paths adapt to users’ goals and interests, making learning engaging and effective. This approach ensures that both businesses and individuals receive tailored support, maximizing their potential and success.

At ELSA, our vision is to be the global leader in teaching real-time, conversational English, with the aim of helping over 1.5 billion language learners worldwide. We are here to celebrate and empower every individual on the global stage to build confidence, be understood, and help share their story. Come join our very talented team of people working to make a difference using the power of AI, with our proprietary speech recognition technology!

About the role

We’re looking for a proactive, detail-oriented, and reliable Admin & Operations Executive to support the Leadership Team (primarily based in the US) and handle general office and operations tasks. This role will assist with business administration, coordination, logistics, and scheduling, and provide hands-on support in various initiatives, events, and operational processes.

Key Responsibilities

• Calendar & Meeting Management: Efficiently manage the Leadership team’s schedule, coordinate meetings, and handle extensive global travel arrangements

• Travel and Logistics Support: Efficiently book and arrange flights, transport, hotels, and visa documents for teams globally

• Event & Office Coordination: Assist in organizing company events, team-building activities, and offsite meetings. Liaise with vendors and partners for logistics and planning

• Manage the inventory, distribution, and return of company devices and office supplies

• Prepare reports, presentations, documents, and correspondence as required

• Serve as a point of contact between internal teams and external partners

• Other Ad Hoc Tasks: Support non-business tasks for the Leadership Team or supervisor when required. Assist other company functions based on evolving needs or special projects.

Requirements

• Experience: 2+ years in Admin, Executive Assistance, or Operations roles

• English proficiency in listening, speaking, reading, and writing.

• Skills:

  • Excellent organizational and time management skills

  • Strong verbal and written communication

  • High attention to detail and confidentiality

  • Familiarity with Google Workspace (Sheets, Docs, Slides, etc.)

  • Tech-savvy and quick to learn new tools

  • Design tools like Canva or CapCut are a plus

• Positive, can-do attitude and strong team spirit

• Passion for supporting a positive, inclusive, and high-performing work culture

Why join us

• Be part of a mission-driven company making a difference in language learning

• Experience the true spirit of a fast-growing and well-funded Silicon Valley startup

• Working time: Mon-Fri, flexible working hour

• 12 days Annual leave, 1 Birthday leave, 1 Christmas leave

• Premium health insurance and annual health check-up to keep you in top shape

• Full social insurance

• Free ELSA Premium courses to polish your language skills

• Sponsorship for online or external courses learn and grow on us!

• Annual company trips and monthly happy hours work hard, play hard!

How to apply?

Apply now to maximize your talents and make a real impact! Send your CV and a short introduction on why you want to join ELSA to nhi.nguyen@elsanow.io. We love to see your application.