Solutions Specialist

Job Responsibility:
Collaborate in project solutions delivery for clients needs
Collaborate with Solution Architects and partners to design solutions meeting clients' needs
Engage with clients through discussions, presentations, and workshops to validate technology solutions.
Regularly interact with clients to identify key priorities and develop action plans with the project team.
Provide technical guidance to resolve challenges for team members.
Coordinate issues resolution with team members, partners and principals.
Attend in-person meetings with clients for troubleshooting and issue diagnosis within SLA.
Develop preventive measures and maintain a comprehensive issue record for future reference.

Job Requirement: 

Minimum 3 years of hands-on infrastructure implementation experience.
Demonstrated experience in an enterprise or system integrator environment, with knowledge of Microsoft solutions like Azure and Microsoft 365 as an advantage.
Microsoft Certification preferred, with a passion for staying updated on cloud solutions.
Experience in architecting infrastructure solutions using Linux/Unix and Windows in private/hybrid/public cloud and establishing automated DevOps release management pipelines is advantageous.
Familiarity with multi-cloud environments, Agile, SCRUM, and Continuous Delivery is a plus.
Strong analytical and problem-solving skills, excellent communication, and client handling experience, able to work independently under pressure with changing priorities.
Candidate must be able to work on a rotational shift arrangement if require.
Self-directed with the ability to drive change in unstructured environments.