Frontend Test coordinator (Freelance possible)

Role Overview:

• Oversee and manage test strategy and execution across various applications and teams within a large-scale, multi-channel IT environment.
• Act as the central quality assurance stakeholder within the Business Area Commercial Channels & Products, supporting NMBS-SNCBs digital transformation goals.

Key Responsibilities:

Strategic & Operational Coordination

• Define and maintain a comprehensive test strategy aligned with Agile delivery cycles and release milestones.
• Coordinate all testing activities across internal teams and external suppliers.
• Lead defect triage meetings and ensure consistent follow-up and resolution tracking.
• Ensure test traceability from requirements through coverage to defect resolution.
• Oversee planning for regression testing and non-functional testing requirements.
• Facilitate test readiness reviews, go/no-go decisions, and communicate quality status.

Stakeholder Engagement

• Act as a key QA stakeholder during Agile ceremonies such as refinements, sprint demos, and release planning.
• Engage with business and technical stakeholders to ensure clear communication of quality-related matters.

Team Leadership & Coaching

• Mentor and support functional testers with methodologies, tools (Xray, Jira, Confluence), and best practices.
• Contribute to the continuous improvement of QA processes, documentation, and tools.

Required Hard Skills & Qualifications:

• 10+ years in functional testing of front-end applications.
• 8+ years in a test coordinator role.
• 10+ years of experience designing and maintaining test plans.
• 5+ years of experience with test management tools: Jira, Xray, and Confluence.
• ISTQB Foundation certification (Advanced Test Manager is a plus).
• Bachelor's degree in Computer Science, Engineering, or a related field.
• 8+ years of experience with Agile team testing.
• Strong understanding of regression testing strategies.
• C1 proficiency in English and in either Dutch or French.
• 7+ years of experience in the public transport sector.
• 7+ years of experience in e-commerce and inter-modality sales platforms.

Desired Soft Skills:

• Analytical Thinking: Ability to break down complex systems for effective test design.
• Proactive Communication: Clear, constructive reporting of test results and issues.
• Collaboration: Engaged participation in Agile team activities.
• Adaptability: Ability to shift focus and priorities as needed.
• Attention to Detail: Precision in detecting subtle UI and functional issues.
• Ownership & Accountability: Responsibility for outcomes and test reliability.
• User-Centric Mindset: Understands and aligns with end-user expectations.
• Time Management: Effective prioritization in Agile environments.
• Continuous Learning: Open to new tools and knowledge sharing.
• Coaching & Feedback: Able to provide and receive constructive feedback.

Additional Information:

• Hybrid work model: 2 standard office days per week, with increased on-site presence during key phases.
• Test automation experience is a plus but not core to the role.
• Support provided for certification and ongoing professional development.

Whats Offered:

• A challenging and meaningful role in a public-facing, people-focused sector.
• A collaborative Agile environment with growth opportunities in QA and automation.
• Access to training, resources, and certification programs.