Business Area Lead, transport sector (Freelance possible)

Role Overview:

• Act as a bridge between business needs and technology delivery.
• Ensure development and delivery of technical products/services align with customer requirements and strategic objectives.
• Work within the Commercial Channels and Products (CCP) delivery organization, reporting to the Business Area Manager.

Key Responsibilities:

Leadership and Coordination

• Facilitate alignment between engineering teams and other departments.
• Empower teams through autonomy and professional development.
• Practice servant leadership to support team needs and decision-making.
• Promote Agile practices and awareness of technical domains.

Strategy and Execution

• Use performance metrics to drive continuous improvement.
• Allocate resources efficiently to meet delivery timelines without compromising quality.
• Align team outputs with organizational vision and customer value.
• Provide technical oversight in architecture, platform decisions, and integrations.

Product and Technical Guidance

• Guide the capture of non-functional requirements (e.g., performance, security, scalability).
• Develop and execute product strategies and roadmaps based on business and technological trends.
• Ensure transparent communication and collaboration across teams and stakeholders.
• Translate stakeholder needs into clear technical requirements.

Required Skills and Experience:

Technical and Managerial Expertise

• Background in technology (e.g., software development, analysis, or system design).
• Proven managerial experience in IT delivery with a history of successful product launches.
• Strong understanding of Agile methodologies.
• Ability to assess and communicate technical trade-offs and opportunities.

Interpersonal and Analytical Skills

• Excellent communication and interpersonal abilities for cross-functional collaboration.
• Strong problem-solving skills and attention to detail.
• Capable of maintaining a holistic view of complex functional and technical issues.

Language Proficiency

• Fluent in Dutch, French, and English (minimum C1 level in at least two).

Behavioral Competencies

• Embrace values such as Professionalism, Respect, Entrepreneurship, Cooperation, and Leadership.
• Demonstrate a proactive, solution-oriented mindset with strong time management skills.

Evaluation Criteria:

• 5+ years in product/project management within IT delivery.
• 5+ years of experience as a servant leader in Agile/SAFe environments.
• 3+ years in implementing AI optimizations in delivery settings.

Conformity Requirements:

• Minimum C1 proficiency in English and either Dutch or French.
• 10+ years of IT managerial experience with proven delivery success.
• 2+ years in public transport sector management.
• 2+ years in e-commerce management roles.
• 2+ years managing ticket vending machine initiatives.