Sr SAP Technical Services Expert & Teamlead (Freelance)

Role Overview:

• Lead SAP solution portfolio management, financial oversight, and delivery of technical services.
• Manage teams (internal and external), projects, and operations to ensure optimal SAP support for end-users.
• Serve as a strategic partner to internal stakeholders and external vendors, including SAP support.

Key Responsibilities:

• Oversee a financial budget ranging from 1M to 3M.
• Act as a strategic partner across all levelsfrom technical teams to General Management.
• Manage SAP solution portfolios, ensuring delivery and project completion.
• Lead internal teams and multiple external vendors, ensuring operational excellence.
• End-to-end accountability for operational performance and user support across SAP environments.

Technical Expertise Required:

• Extensive knowledge of SAP Business Suite modules (ECC, CRM, BW, IDM, GRC) and newer technologies (BW/4HANA, S/4HANA, BTP).
• Expertise in SAP SaaS solutions: SuccessFactors, Ariba, IBP, IAG, C4C, AFC, and BTP Add-ons like QIR.
• Deep understanding of Software Development Lifecycle (SDLC) and SAP development tools (ABAP, FIORI, BUILD, Integration Suite, Embedded Analytics).
• Experience with both On-Premise and Cloud-based (S/4HANA PCE) SAP solutions including quality control (standards, templates, etc.).
• Proficiency with SAP Solution Manager (SolMan) and SAP Cloud ALM for monitoring, change management, and transformation programs.

Operational & Leadership Skills:

• Strong cross-functional collaboration with teams such as CISO, Enterprise Architecture, Networking.
• Experienced in managing planned and unplanned outage communications using structured tools and strategies.
• Proven capability in managing internal and external teams including:
  • Task allocation
  • Monitoring and escalation
  • Documentation and training
  • Conflict resolution and SLA management
  • SIAM practices and project tracking
• Effective liaison with SAP support, including Technical Quality Manager interactions.
• Familiarity with project management methodologies (e.g., PMP, PM²).
• Skilled in stakeholder management, resolving conflicting views, and finding acceptable solutions.

Conformity Criteria:

• At least 5 years leading teams of 510 senior SAP technical experts.
• Minimum 5 years managing SAP operations through offshore Basis teams (10+ persons).
• At least 5 years hands-on in SAP Security (On-Prem, PaaS, RISE, SaaS).
• 5+ years hands-on experience with code optimization in ABAP, FIORI, Java, etc.
• Minimum 5 years managing SAP apps on Windows/MS-SQL and SAP HANA platforms.
• 12+ years SAP Basis experience (installations, upgrades, security, operations, archiving, etc.).
• 2+ years managing Basis operations of S/4HANA on SAP RISE PCE with BTP/SaaS integrations.
• Knowledge of public procurement and 3+ years leading offshore dev teams (up to 40 developers).
• Experience across all IT levels in large-scale organizations (1000+ employees), including reporting to CxO level.

Languages:

• Professional proficiency required in Dutch, French, and English.