Job Summary: We are looking for a Customer Service Executive with superior communication skills and a great work ethic to join our team.
Key Responsibilities:

• Manage customer inquiries received via email with professionalism and a prompt response time.
  
• Address and resolve customer concerns regarding products and services.
  
• Handle dispute resolution, including payment issues and negative feedback through email responses.
  
• Maintain a positive brand image by delivering clear, courteous, and solution-oriented email interactions.
  
• Conduct daily audits of assigned tasks to ensure accuracy and process compliance.
  
• Stay updated on company policies and products to provide accurate information.
  
• Manage all assigned tasks, ensuring workflow efficiency and timely email resolution.
  
• Coordinate with internal teams to escalate and resolve complex email inquiries efficiently.
  

Experience:
2+ year of relevant experience.
Skills Required:
Should have good communication & English writing skills.