Collections Admin Associate

The Collections Admin, Transactional Team is responsible for processing customer payment activities, including handling check extension requests and redeposits. This team ensures timely, accurate, and policy-compliant collections processing in support of the frontline collections team.

Roles and Responsibilities:

• Process extension requests received from Collectors.
• Manage redeposit transactions efficiently.
• Assist with debit verification in coordination with the Disbursement Team.
• Post transactions accurately and timely.
• Ensure timely handling and management of physical checks.
• Coordinate with other teams and departments to ensure smooth transaction flows.