Content Moderator – German speaker

Content Moderator – German speaker

Location: Dublin, Ireland (Onsite)
Salary: €37,000 gross per year

About the Role

We are hiring German-speaking Quality Expert Reviewers to join a growing Client Operations team. In this role, you will be responsible for quality reviewing sensitive and high-risk content workflows, ensuring that decisions align with internal policies and global standards.

Key Responsibilities

• Perform quality reviews of content moderation decisions across multiple workflows

• Review and assess sensitive content, including but not limited to:

  • Violence and credible threats

  • Self-harm and suicide-related content

  • Fraud, phishing, spam, and malware

  • Hate speech, harassment, and bullying

  • Child safety and exploitation-related content

  • Nudity, pornography, and sexual solicitation

• Conduct ID verification and authenticity reviews

• Manage escalations and complex cases

• Support workflows related to:

  • Viral and meme-based content (HERO)

  • Dangerous organizations (DOI)

  • High-risk political and social content requiring strong cultural context awareness

• Ensure quality standards are consistently met across global operations

• Document findings clearly and accurately in internal systems

Candidate Profile

• German language: C2 level 

• English: Fluent (working proficiency)

• Mandatory: Proven previous experience in Content Moderation

• Strong attention to detail and high-quality decision-making skills

• High emotional intelligence and resilience when reviewing sensitive material

• Strong critical thinking and analytical abilities

• Able to work in a fast-paced, high-volume environment

• Comfortable applying policies with cultural and regional nuance

• Team-oriented with a solution-driven mindset

Key Values We Look For

• Process Excellence: Commitment to quality and continuous improvement

• Collaboration: Strong team player mentality

• Clear Communication: Confident written and verbal skills

• Emotional Intelligence: Empathy, kindness, and professionalism

• Open-Mindedness: Willingness to learn and adapt

• Critical Thinking: Logical, structured decision-making

• Ownership & Initiative: Proactive and self-driven approach