Client Services Assistant

About the Role:

We are seeking a dedicated Client Services Assistant to join our team. In this role, you will engage with clients through email, chat, and phone, assisting them with inquiries, confirming details, and ensuring they receive a smooth and positive experience. The ideal candidate is detail-oriented, organized, and enjoys providing clear, professional support in an online environment.

Responsibilities:

• Respond to client inquiries via email, chat, and phone in a timely, professional manner
• Assist with reviewing, confirming, and updating client information
• Maintain accurate digital records and ensure documentation is up to date
• Coordinate with internal teams to help resolve client needs or escalated concerns
• Provide proactive follow-up to ensure client satisfaction

Qualifications:

• Must be 18 years of age or older
• Reliable internet connection and access to a smartphone or computer
• Strong written communication skills with attention to grammar and tone
• Comfortable using email, chat platforms, and online document tools
• Prior experience in customer service, hospitality, or administrative support preferred but not required
• Ability to stay organized and manage multiple tasks in a virtual setting

Benefits:

• 100% remote work flexibility
• Daily pay option available
• Employee perks and exclusive discounts
• Flexible scheduling opportunities
• Supportive, growth-focused environment

Equal Opportunity:

We are an equal opportunity business. All qualified applicants will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status.