Administrative Assistant / Front Desk Officer

Job Title: Administrative Assistant / Front Desk Officer

Location: Lagos, Nigeria

Work Structure: Onsite



ABOUT THE CLIENT

Our client is a leading multinational organization in the personal care industry, recognized for its commitment to innovation, product excellence, and consumer well‑being. With a diverse portfolio of trusted brands, the company serves millions of customers across global markets and continues to shape the future of beauty, hygiene, and personal wellness.

Operating in a dynamic, fast‑paced environment, the organization fosters a culture of collaboration, integrity, and continuous improvement. Employees are empowered to contribute ideas, take ownership of their work, and grow their careers within a supportive and inclusive workplace.

ROLE OVERVIEW

The successful candidate will serve as the initial point of contact for visitors, partners, and employees, providing comprehensive administrative support to facilitate seamless office operations. 

This position necessitates a polished, professional, and highly organized individual capable of managing multiple tasks within a fast-paced, multinational setting. The ideal candidate will be proactive, detail-oriented, and dedicated to delivering outstanding internal and external customer service.

KEY RESPONSIBILITIES

Administrative Support

• Provide day‑to‑day administrative support to the Office Manager and other departments as required.
• Prepare, format, and distribute documents, reports, memos, and presentations.
  Maintain office filing systems (physical and digital) ensuring accuracy, confidentiality, and easy retrieval.
• Support scheduling, calendar management, and meeting coordination for key stakeholders.
• Assist with office operations and logistics for staff and visitors.

• Welcome and attend to visitors, clients, and vendors in a courteous and professional manner.
• Manage the reception area to ensure it is clean, organized, and reflective of the company's brand standards.
• Coordinate visitor access, maintain visitor logs, and ensure compliance with security protocols.
• Handle incoming and outgoing mail, packages, and courier services.

Office Operations

• Monitor and manage office supplies, stationery, and consumables; liaise with vendors for replenishment.
• Support facility management activities including maintenance requests, office repairs, and service provider coordination.
• Assist in organizing company events, meetings, and employee engagement activities.
• Ensure compliance with company policies, health & safety standards, and operational procedures.

QUALIFICATIONS & EXPERIENCE

• Bachelor's degree in Business Administration, Office Management, Social Sciences, or related field.
• 2 years minimum experience in administrative or front‑desk roles, preferably within a multinational or corporate environment.
• Strong communication skills (verbal and written).
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience with office equipment (printers, switchboards, scanners).
• Knowledge of customer service principles and professional etiquette.