(French) Customer Relation Executive

Type of position:

Full-time position

Key languages:

Fluent level of French
Proficiency in English

Sector:

Customer Service / Conciergerie

About our Client:

Our client is a prestigious company providing premium concierge services. They are seeking for individuals passionate about customer service to join their team as a Concierge.

If you have strong communication skills, attention to detail, and passion for excellence, this opportunity might be for you.

The Offer:

• Offer high quality assistance by phone and email
• Provide a clear presentation of the companys services (banking, insurance, bookings, conciergerie)
• Analyse and propose the best options to customers
• Perform the necessary updates on customer files
• Identify and escalate requests requiring collaboration with another team

Requirements:

• Ability to manage your time and organize your work;
• Good interpersonal skills: listening, availability, and courteousness;
• A focus on detail and service quality: rigor, accuracy, and reliability;
• Familiarity with computer and office tools: Office, CRM;
• A good command of French, both spoken and written (spelling and grammar);
• The desire to join a competent, joyful, and supportive team.
• A basic knowledge of English, at least spoken, is required.

Benefits:

• Salary package with quarter bonuses;
• Meal Card;
• Professional growth opportunity;
• Internal training;
• Direct contract with the company;
• Great office space in Lisbon;
• Hybrid option;

The Process:

1. Submit your application and dont forget to send an updated CV;
2. Get a call by our Recruitment Specialist;
3. Start your interview process;
4. Get selected;
5. Start your journey!