Job Openings
(Italian) Customer Service Representative (m/f)
About the job (Italian) Customer Service Representative (m/f)
Type of position:
Full-time position
On-site
Key languages:
Fluent level of Italian
Advanced English
Sector:
Customer Service
About our Client:
Would you like to work in dynamic, multicultural environment? If you are willing to take challenges and become a part of a global international company, this opportunity might be for you!
As a Customer Support Agent, you will be responsible for guaranteeing a great level of customer satisfaction! This role is critical to recognize any troubles that customers may experience and to solve them efficiently and accordingly.
The Offer:
- Online chatting, e-mailing, and handling incoming customer requests and calls, accordingly assigned;
- Recognizing the client's issue and resolving it through investigation
- Keeping a record of every action and classifying situations and potential faults
- Creating and assisting with accounts, reviewing and uploading videos, and channel upkeep
- Enter accurate information into database.
Requirements:
- Fluent in Italian, proficient in English;
- A minimum of 1 year experience in customer support
- Excellent communication skills, good judgement;
- Treat all data with utmost confidentiality
Benefits:
- Competitive salary with monthly and yearly bonuses;
- Meal allowance, health- and life insurance;
- Comfortable office space with free snacks and beverages;
- Growth & Learning opportunities within the company.
The Process:
- Submit your application and don't forget to send an updated CV;
- Get a call by our Recruitment Specialist;
- Start your interview process;
- Get selected;
- Start your journey!