Job Openings (Dutch) Customer Experience Specialist

About the job (Dutch) Customer Experience Specialist


Type of position:

Full-time position

Key languages:

Fluent level of Dutch 
Proficiency in English

Sector:

Customer Service

About our Client:

We are thrilled to spotlight a standout client, a multicultural global company that prioritizes an exceptional workplace culture. Their unwavering commitment to creating meaningful employee experiences fosters a diverse and inclusive environment. This company excels in delivering digitally powered business services for global brands around nations and borders.

Embark on a career journey with a global industry leader and be part of a team that celebrates diversity, innovation, and your individual success!

The Offer:

  • Online chatting, e-mailing, and handling incoming customer requests and calls, accordingly assigned;
  • Recognizing the client's issue and resolving it through investigation;
  • Keeping a record of every action and classifying situations and potential faults;
  • Enter accurate information into database.

Requirements:

  • Fluency in Dutch and English, with strong communication skills;
  • Ability to handle customer inquiries and provide timely information;
  • Excellent problem-solving abilities in a fast-paced environment;
  • Collaborative mindset and willingness to support colleagues;
  • Flexibility, high organization skills, and management of workload efficiently;
  • Cultural sensitivity and understanding of diverse markets.

    Benefits:

    • Relocation support covered by the company;
    • Housing provided: a room in a shared corporate apartment;
    • Competitive salary with monthly and yearly bonuses;
    • Meal allowance, health insurance;
    • Comfortable office space with free snacks and beverages;
    • Growth & Learning opportunities within the company

    The Process:

    1. Submit your application and don't forget to send an updated CV;
    2. Get a call by our Recruitment Specialist;
    3. Start your interview process;
    4. Get selected;
    5. Start your journey!