Job Openings (Dutch) Customer Care Advisor

About the job (Dutch) Customer Care Advisor




Type of position:

Full-time position

Key languages:

Fluent level of Dutch

Proficiency in English

Sector:

Customer Service

About our Client:

Would you like to work with one of the most multicultural company in Lisbon? If you are looking for a new challenge in our sunny Lisbon and want to become a customer service superstar, this role is for you!

As a Customer Care Advisor, you will assist clients to solve their issues by offering them the best options or information on the product/service.

The Offer

  • Receive and reply your cutomers requests by online chats, e-mails, and incoming calls;
  • Analyzing the client's issue and providing the information needed;
  • Guiding the customers through the terms and conditions of the contract;
  • Make sure to offer a hight quality assistance;
  • Offering additonal help or support;
  • Save notes on every interactions to provide the best customer experience;

Requirements:

  • Fluent in Dutch, proficient in English;
  • Natural taste for assistance and customer service;
  • Excellent communication skills, good judgement;
  • Treat all data with high confidentiality
  • A relocation package, including a shared apartment, if you need it.

Benefits:

  • Competitive salary with monthly bonuses;
  • Meal allowance & health insurance;
  • Monthly team building activities;
  • Growth & Learning opportunities within the company.

The Process:

  1. Submit your application and don't forget to send an updated CV;
  2. Get a call by our Recruitment Specialist;
  3. Start your interview process;
  4. Get selected;
  5. Start your journey!