Project Manager - Restoration

Orillia, Ontario | Full-Time | On-Site

Project Manager Restoration, DKI Muskoka/Orillia
About DKI
DKI Simcoe County is a proud leader in disaster mitigation and property restoration, with over 60 years of experience delivering quality service to customers. The company operates in a recession-resilient industry,
helping homeowners, businesses, and communities recover from unexpected disasters and property damage. Known for its supportive, family-like culture, DKI Simcoe County places a strong emphasis on
respect, trust, teamwork, and making a meaningful impact in the communities it serves.

Role Summary: Project Manager

DKI Simcoe County is seeking an experienced Project Manager, Restoration to manage complex restoration projects from initial site inspection and estimating through to project completion. The successful candidate will be responsible for accurately assessing damage, developing detailed scopes of work, estimating
projects, coordinating restoration technicians and sub-trades, managing project costs, and ensuring projects are completed on time and within company profitability expectations. This is a hands-on project management role requiring strong communication, organization, construction knowledge, and restoration
industry experience. The Project Manager will work closely with homeowners, insurance adjusters, clients, vendors, restoration technicians, subcontractors, and internal teams to ensure projects are delivered successfully while meeting established KPIs and gross margin expectations.

Duties and Responsibilities
Conduct site inspections to assess property damage and determine appropriate mitigation and restoration requirements
Develop accurate scopes of work and estimates for restoration and rebuild projects
Use Xactimate and XactAnalysis to scope, estimate, and coordinate restoration losses
Utilize company software including PSA, Docusketch, Hover, DRS Complete, and Encircle
Provide direction and work collaboratively with Restoration Technicians and Sub-Trades to
determine the appropriate course of action
Coordinate projects in a timely manner while ensuring established KPIs are met
Maintain consistent and professional communication with clients, homeowners, insurance
adjusters, vendors, subcontractors, and other stakeholders throughout the project
Monitor project progress and control job costs to ensure projects remain on track
Manage projects with a strong focus on achieving expected gross margins and company profitability
Communicate project timelines and completion expectations to customers, insurance adjusters,
vendors, and sub-trades
Ensure projects progress efficiently from initial assessment through to completion
Support successful project delivery while maintaining high standards of customer service
Contribute to acquiring new business and achieving company sales objectives
Contribute to the continued growth and success of the organization

Skills & Qualifications:
3-5 years of experience as a Project Manager in the restoration industry
3-5 years of experience using Xactimate and XactAnalysis preferred
Proficiency in Xactimate (Level 1, 2, 3), Xactanalysis is a must
Large commercial loss experience and proven ability to manage complex, high-value commercial
restoration projects, including detailed planning, budgeting, scheduling, documentation, and coordination
with multiple stakeholders.
Sales-oriented mindset with the ability to contribute to new business development and company sales
objectives
Proficiency in Microsoft office products (Word, Excel, PowerPoint, Outlook)
Strong knowledge of Canadian Restoration Industry, construction and restoration best practices
Experience completing site inspections and assessing property damage
Strong understanding of restoration processes and project requirements
Ability to accurately scope and estimate restoration and rebuild projects
Strong understanding of project costs, budgets, and gross margin expectations
Excellent written and verbal communication skills
Strong organizational and time management skills
Ability to manage multiple projects and priorities in a timely manner
Strong problem-solving and decision-making abilities
Ability to work in a fast-paced, customer-focused environment
Strong attention to detail and commitment to completing projects successfully

Schedule: Monday – Friday, Full-time, in-office and on-the-road position. Must participate in the on-call rotation
and ensure available for after hours work

Compensation:
$75,000 - $90,000 annual base salary
Bonus opportunity up to $20k per year paid out quarterly, uncapped.
Benefits & Perks:
Extended health care
Vision and Dental plans
Company pension
Paid time off
Company vehicle, gas card, cell phone and laptop is provided
Regular company team building events