Recruiting on behalf of our client who is a leader in the LUXURY TRAVEL INDUSTRY

CAN BE ANYWHERE IN USA- Fully Remote Position

Looking for a VIP Corporate Travel Agent to join a world class travel agency with well-established brands in their portfolio. Our client has been around for over 25 years leading the travel industry with best-in-class service representing the world's most iconic luxury brands. We are looking for a self-starter, who has managed high net worth clients previously and understands what they are looking for. Someone has 3+ years of agency experience who can hit the ground running and be a part of a close knit team.

Duties And Responsibilities

• Manage a portfolio of luxury corporate clients as a self-starter, proactive and professionalism.
• Curate professional, accurate, cost-effective travel arrangements for all clients within their company's guidelines and standards of excellence for customer service

• Ability to multi-task in fast-paced work environment, experience in fashion a plus

• Completes travel arrangements for clients' air, hotel, car rentals, trains, tour, and ground arrangements at the lowest possible price within corporate travel guidelines
• Collect the relevant data required for financial reporting
• Follow and suggest improvements in company procedures in the areas of customer service, documentation of PNRs and profiles, ticketing, invoicing, attendance, accuracy of work etc.
• Maintains ownership of each record until departure to ensure all details (including seat assignments, meal preferences, upgrades, etc.) are completed to the client's satisfaction
• Researches and provides solutions to any travel related problem clients may have experienced with arrangements made with total management awareness and participation
• Stays fully informed on all airline rules and regulations, tariffs, and fare requirements and accurately applies this knowledge to all travel arrangements
• Keeping up to date on training, technology, trends and industry knowledge (including Sabre)
• Has knowledge of and understanding of re-routing and exchange processes
• Must have excellent communication skills and enjoy working with senior level VIP's
• Passion for the fashion industry is a bonus
• Ensuring productivity targets are achieved and accounts are in growth mode

Skills & Qualifications:

• 3+ years Amadeus GDS knowledge and proficiency.
• 3+ Years of experience in the travel industry and worked with VIP clientele
• Expert knowledge on corporate pricing with client discounts
• Knowledge of ticketing transactions is preferred
• Proficient with International itineraries and rate structures
• Knowledge of online booking tools (Concur preferred)
• Experience in managing and communicating with premium business travelers

• You are conscientiousness, flexible and detail-oriented

• Demonstrate ability to problem solve and take initiative to support client and team
• Strong interpersonal skills with internal teams and external stakeholders
• Highly solution-oriented and strong ability to build relationships with clients
• Willingness to learn, grow and evolve with the team. We are open to new ideas and expect the team to be too!
• Strongly reliable and a strong focus on assisting and completing client requests.

The Package:

$65,000 - $75,000 annual base salary

Full Benefits: health, dental and vision

15 vacation days

All technology provided

Fully remote

Shifts:

Monday – Friday 9:30 AM – 6:30 PM EST

No on-call hours, no weekends