Leasing Admin

Leasing Administrator (US Client)
Location: Remote
Hours: 3:00 PM – 11:00 PM (South Africa Time)
Employment Type: Full-Time

About the Company

Our client is a fast-growing co-living and furnished rental company operating across New York City. The business manages hundreds of residential units with a strong focus on technology, operational efficiency, and delivering a high-quality customer experience. They are seeking a detail-oriented Leasing Administrator to support leasing operations, CRM workflows, and data integrity across systems.

Applicants must have proven experience in leasing operations, CRM systems, and data management.

Key Responsibilities

• Create, manage, and track lease agreements, renewals, and addendums using Zoho CRM and PandaDoc
• Monitor the full lease lifecycle from issuance through to execution, ensuring timely completion of documentation and e-signatures
• Maintain accurate tenant, unit, and deal records across all systems; perform regular data audits and quality checks
• Manage inbound communications via leasing email, responding to tenant and applicant queries in a professional and timely manner
• Oversee onboarding of new units, including uploading floor plans, managing 3D scans, and updating listings and URLs across platforms
• Coordinate move-in readiness, including payment verification, tenant portal setup, roommate introductions, and Latch access management
• Prepare internal reporting including occupancy tracking, churn and retention analysis, and Buildium reconciliations/audits
• Maintain and continuously clean internal databases; update lease templates and workflows as required

Required Skills & Experience

• Advanced proficiency in Excel / Google Sheets (including pivot tables, formulas, and data cleaning)
• Strong experience with CRM systems (Zoho preferred), Buildium, and PandaDoc
• Excellent attention to detail and strong organisational skills
• Strong written and verbal communication skills
• Ability to manage multiple workflows in a fast-paced operational environment
• Prior experience in leasing, property management, or real estate operations (strongly preferred)

Compensation & Benefits

• Remote working arrangement with structured US client hours
• Opportunity to grow within a rapidly scaling prop-tech and real estate company
• Exposure to high-level operational systems, process design, and workflow optimization