Job Purpose / Role Summary:

The Business Centre / Innovation Hub Assistant plays a key front-of-house role, ensuring smooth operations of meeting rooms, auditorium, and event spaces while delivering exceptional hospitality and service experiences to tenants and guests.

Key Responsibilities:

• Manage day-to-day operations of the Business Centre & Innovation Hub, including meeting rooms, auditorium, and events, with high hospitality standards.

• Coordinate IT, audio-visual requirements, seating arrangements, and F&B services, ensuring seamless guest experiences.

• Support tenants and guests with IT connectivity, personalized service, and event assistance.

• Inspect and ensure cleaning, maintenance, and presentation standards are maintained.

• Plan, coordinate, and manage large events and gatherings, attending beyond regular hours when required.

• Maintain professional and courteous front-of-house interaction with all tenants, guests, and internal teams.

Candidate Requirements:

• Minimum 3 years UAE experience in Hospitality, Business Centre, or Event Management, with strong front-of-house exposure.

• Relevant Degree or professional accreditation in Hospitality, Tourism, or related fields.

• Excellent presentation, grooming, and customer-facing professionalism.

• Strong communication, interpersonal, and customer management skills.

• Technical competency in audio-visual systems and IT setup during events.

• Knowledge of Property / Facility Management is an advantage but not mandatory.

Skills Required:

• Fluent English (verbal & written).

• Excellent telecommunication, guest service, and interpersonal skills.

• Strong audio-visual technical competence and problem-solving ability.

• Logical thinking and decision-making skills.

• Advanced Microsoft Excel (formulas & calculations), proficient in Word and PowerPoint.

• Strong work ethic with reliable attendance and punctuality (verifiable references).