Position Title: Insurance Coordinator

Location: On-site (UAE)
Work Schedule: 6 days per week
Availability: Immediate joiner
Driving License: Mandatory

Role Overview

The Insurance Coordinator will serve as the primary point of contact for all medical and insurance-related support for employees. This role ensures effective coordination during medical emergencies, accurate administration of insurance processes, and smooth communication between employees, hospitals, and insurance providers.

Key Responsibilities

1. Medical Emergency & Employee Support

• Act as the focal point for all health-related concerns and medical emergencies within camps and on-site locations.

• Provide rapid response and support during emergencies to ensure employees receive timely assistance.

• Accompany employees to hospitals during emergencies, facilitating admissions and acting as a company representative.

2. Healthcare Coordination

• Liaise directly with doctors, nurses, and hospital administrative teams to ensure appropriate medical care for employees.

• Address and resolve all clinic- and healthcare-related issues at site locations.

• Monitor and support the readiness of on-site medical facilities and emergency protocols.

3. Insurance Administration

• Act as the primary Insurance Assistant and Coordinator for employee health insurance matters.

• Manage employee insurance additions, deletions, and updates in coordination with insurance providers.

• Handle the full insurance claim cyclefrom initiation to settlementensuring compliance with company and insurance guidelines.

• Oversee and verify payment of medical bills for patients, ensuring accuracy and proper documentation.

• Serve as the main liaison between employees, the company, hospitals, and insurance companies for all medical and insurance queries.

Requirements

• Ability to join immediately.

• Valid UAE drivers license.

• Experience working in on-site operational environments.

• Strong communication and coordination skills.

• Ability to remain calm and effective during medical emergencies.

• Knowledge of medical processes, insurance claim cycles, and healthcare coordination is preferred.

Benefits

• Comprehensive medical insurance coverage.

• Opportunity to work in a high-impact, employee-support-focused role within a leading FM company.