Job Overview

We are seeking a detail-oriented and commercially aware Contract Management Officer to oversee the full lifecycle of contracts from award to closure. The role ensures compliance with contractual terms, protects company revenue and margins, mitigates risks, and supports service excellence through effective coordination across departments.

Key Responsibilities

• Manage contracts from award through execution to closure.

• Monitor contract milestones, renewals, and expiry dates.

• Ensure compliance with agreed scope, SLAs, KPIs, and payment terms.

• Track contract value, variations, change orders, and revenue performance.

• Ensure timely billing in line with contractual terms.

• Identify contractual risks and implement mitigation measures.

• Manage claims, disputes, and contractual deviations.

• Coordinate with operations to ensure service delivery meets contractual KPIs.

• Review performance reports and support corrective action plans.

• Support tender clarifications, negotiations, renewals, and amendments.

• Maintain accurate documentation, approval records, and audit-ready files.

• Prepare management reports on contract status, risks, renewals, and revenue.

• Maintain contract database and dashboards.

Key Objectives

• Ensure contracts are executed in line with agreed terms and scope.

• Protect company revenue and profit margins.

• Minimize contractual risks and avoid disputes.

• Ensure timely renewals and proper documentation.

• Maintain organized and up-to-date contract records.

Qualifications & Experience

• Bachelors degree in Business Administration, Engineering, Finance, or related field.

• 3–5 years of experience in contract management, facilities management, or similar role.

• Strong understanding of contracts, SLAs, KPIs, and commercial terms.

• Knowledge of risk management and compliance procedures.

• Strong analytical, documentation, and reporting skills.

• Proficiency in MS Office (especially Excel and Word).

• Strong coordination, negotiation, and communication skills.

• Ability to manage multiple contracts and meet deadlines.