Accounts Receivable Officer (Hybrid)

Job brief

FastLane Recruit is seeking an Accounts Receivable Officer on behalf of our clients. Our Sydney-based client that provides professional business services, is looking to hire an Accounts Receivable Officer to support its client in the Engineering Group.

This role is responsible for providing efficient accounting and invoicing support across all Group Companies by ensuring the accurate and timely issuance of client invoices, resolving receivables queries, and maintaining compliance with contractual and service delivery standards.

Responsibilities:

1. Client Invoicing & Receivables Management

• Prepare, review, and issue client invoices daily in compliance with contractual obligations.
• Upload invoices to client portals and follow up on approvals with PTLs and CRMs.
• Resolve invoice discrepancies by liaising with relevant internal teams.
• Handle all accounts receivable (AR) inquiries promptly and professionally.

2. AR Inbox Management

• Monitor and respond to the AR inbox throughout the day.
• Ensure all internal and external queries are addressed efficiently.

3. Unissued Invoice Control

• Conduct daily checks on unissued client invoices and ensure timely completion or upload.
• Investigate and resolve invoices pending over 3090 days by coordinating with PTLs, CRMs, and Branch Admins.
• Optimise and streamline the unissued invoice workflow to reduce outstanding items.

4. Approval Process

• Follow up with relevant staff to ensure all invoices are approved and distributed on time.

5. Client Support

• Respond promptly to client requests and queries.
• Coordinate with internal departments to provide complete and accurate information.

6. Month-End Activities

• Support month-end closing by ensuring all invoices are issued to meet client KPIs.

7. General & Administrative Duties

• Maintain professional communication and high-quality customer service.
• Provide general administrative and accounting support as required.
• Perform other duties assigned by the manager to support company goals and values

Requirements

• 2 to 3 years of experience in accounts receivable or related accounting functions.
• Strong attention to detail and accuracy in all tasks.
• Excellent written and verbal communication skills.
• Self-motivated, proactive, and able to work independently as well as collaboratively within a team.
• Flexible, adaptable, and demonstrates a positive can-do attitude.
• Good command of English, both spoken and written.

Package

• Offered salary: RM4,500 - RM6,500