End User Computing (EUC) Engineer

We are looking for EUC Enginner on behalf of our client, a well-established construction company headquartered in Brisbane, to support and enhance its modern end-user computing environment.

This is an excellent opportunity to join a business operating in a complex, project-driven environment where technology plays a critical role in supporting site-based and corporate teams.

About the Role

As the EUC Engineer, you will be responsible for the end-to-end management of end-user devices, applications, and endpoint security. You will work closely with IT leadership, systems administrators, and service desk teams to ensure a secure, reliable, and high-performing user experience across the organization.

Key Responsibilities

End-User Device Management

• Deploy, configure, and support Windows and macOS endpoints.

• Manage the full device lifecycle including provisioning, patching, upgrades, and decommissioning.

• Ensure compliance with organizational standards and security policies.

Application & Endpoint Security

• Manage application whitelisting, ringfencing, and access controls.

• Monitor and respond to endpoint security alerts, proactively mitigating risks.

• Partner with IT leadership to enforce endpoint security best practices.

Remote Monitoring & Automation

• Use remote management tools (e.g. NinjaOne) for monitoring, support, and automated patching.

• Develop and maintain scripts to automate routine tasks and system health checks.

• Produce reports on device performance, compliance, and security posture.

Incident & Problem Management

• Provide Level 2/3 support for end-user computing incidents.

• Troubleshoot hardware, operating system, and application-related issues.

• Document solutions and contribute to a centralised knowledge base.

Projects & Continuous Improvement

• Participate in EUC-related projects such as system upgrades, migrations, and technology refresh initiatives.

• Evaluate emerging technologies to improve user experience and security.

• Maintain vendor relationships with EUC technology partners including ThreatLocker and NinjaOne.

Collaboration & Service Excellence

• Work closely with Systems Administrators and the Service Desk team.

• Support day-to-day IT operations and contribute to improved customer satisfaction.

• Undertake additional duties as required.