Customer Advisor (German + Dutch-speaking) – Hybrid | Ghent, Belgium*

Customer Advisor (German + Dutch-speaking) – Hybrid | Ghent, Belgium

Are you fluent in both German and Dutch and open to working in a dynamic, fast-paced environment? We are looking for a Customer Advisor to join an international team in Ghent.

Role Overview

As a Customer Advisor, you will handle customer interactions across multiple channels while ensuring high-quality service in a 24/7 operational environment.

What You'll Do

• Handle customer inquiries via phone, email, and chat
• Provide accurate information and effective solutions
• Ensure high customer satisfaction
• Work collaboratively with internal teams

Important Conditions (Must be accepted)

• 24/7 rotating shifts (7h30/day + 30 min break)
• Initial contract: 1 3 6 months (not permanent from day 1)
• First month fully on-site
• After training: only 1 day/week remote (not more)
• Must provide:
  • Reference letter from previous employer
  • Cover letter