Customer Advisor (Finnish + Swedish + English) – Hybrid | Ghent, Belgium*

Customer Advisor (Finnish + Swedish + English) – Hybrid | Ghent, Belgium

Are you fluent in Finnish, Swedish, and English? Join a dynamic international team in Ghent and build your career in a multilingual customer support environment.

Role Overview

As a Customer Advisor, you will support customers across multiple channels, delivering high-quality service in a fast-paced, 24/7 operational environment.

What You'll Do

• Handle customer inquiries via phone, email, and chat
• Provide accurate solutions and support
• Ensure high customer satisfaction
• Work closely with internal teams

Important Conditions (Must be accepted)

• 24/7 rotating shifts (7h30/day + 30 min break)
• Initial contract: 1 3 6 months (not permanent from day 1)
• First month fully on-site
• After training: only 1 day/week remote
• Must provide:
  • Reference letter from previous employer
  • Cover letter

Requirements

• Fluent in Finnish + Swedish + English
• Strong communication and problem-solving skills
• Flexible and open to shift work
• Previous customer service experience is a plus

What's Offered

• Hybrid role based in Ghent
• International and multicultural environment
• Career growth opportunities