Order Support Specialist - Czech Market in Lisbon

Urgent Hiring: Support Specialist (Czech Market) – Lisbon, Portugal

Ready to start a new professional chapter in the heart of Lisbon? We are looking for Czech speakers to join our international e-commerce team with a fixed start date of June 1st, 2026. This is an on-site position based in one of Europe's most vibrant cities!

The Role You will be the key point of contact for customers, managing their online order journey—from delivery tracking and payments to returns and refunds—ensuring a high-quality service experience.

Comprehensive Relocation & Housing Support We ensure a smooth transition to your new life in Portugal:

• Flight Ticket: Your flight to Lisbon is fully covered.
• Housing Options:
  1. Company Apartment: Stay in a shared company room for only €200/month (all bills like water, gas, electricity, and internet included).
  2. Self-Accommodation: If you prefer to find your own place, your salary package increases to reflect this choice.

Compensation & Benefits

• Option A (With Company Housing): Total package of approx. €1,068 gross/month.
• Option B (Without Company Housing): Total package of approx. €1,270 gross/month.
• Daily Perks: Meal allowance included in both options.
• Peace of Mind: Portuguese employment contract and private health insurance from day one.

What You Bring

• Fluency in Czech and a strong command of English (C1).
• A positive, problem-solving mindset and a love for helping customers.
• Flexibility for rotating shifts (Monday–Sunday, 07:00–24:00).