Site Associate - Fortune Hill

Job Summary

The Site Assistant acts as the ambassador in promoting the project and units to clients. Duties involve presentation of the project towalk-in clients as well as assisting in the viewing of the model unit & deliverable unit, monitors site activity including the walk-incount & condition of the model unit/deliverable unit. He/She is responsible for the presentation and promotion of the project on-site.

Duties and Responsibilities

1. Inventory Management & Monitoring
- Assist Project Development in ensuring smooth operations of Sales Hub
- Conduct storage room clean-up and implement improvements
- Establish an organized inventory system for the sales office, storage room, model units, and dressed up units
- Perform regular monitoring of supplies needed for the sales office operations (office supplies, cleaning agents, etc.)
- Management of marketing materials, which includes inventory monitoring and distribution of flyers, folders, envelop, and fact sheets
- To flag/prompt Project Development and/or Marketing if there's a need to re-order the said materials and supplies
- Weekly report walk-in prospects or call-ins, including demographics, source
- Monthly inventory of furniture and accessories
- Safekeeping and monitoring of all unit keys related to prospect viewing 

2. Client Relation Management
- Acts as concierge for Sales Hub by welcoming all guests
- Receive and endorse walk-in and phone-in clients to the designated seller
- Assign email inquiries to the designated sellers
- Basic client assistance when sellers/brokers were not present
- Can assist sellers/brokers in project presentation
- Presents project to other clients endorsed by the Project Development team, and 3rd party brokers inquiring about the project
- Prepare and coordinate updated sales materials for printing prior sales events and client presentation 

3. Project Management
- Ensure that the sales office, model units, dressed-up units and common areas are always presentable.
- Report issues in maintenance, security and any incidents at the Sales Hub to Project Development.
- Assists Marketing Officer/Marketing Assistant in event preparation and set-up
- Oversees efficient sales office operations by monitoring and reporting all repair and maintenance concerns to Project Development
- Supervise the daily operations of housekeeping personnel 

Technical Competencies and Skills

Can effectively present information one on one or to small group · Can apply effective interpersonal skills to provide service · Develop alternative acceptable approaches and ideas · Demonstrates persistence & overcomes obstacles

Education, Trainings and Licenses Required

Bachelor's Degree